Sales Engineer

Company Overview

Particle provides an integrated IoT Platform-as-a-Service that helps businesses connect, manage, and deploy software applications to connected devices, from edge to cloud and back. Particle powers IoT products from hundreds of businesses — from fast-growing start-ups to Fortune 100 companies — and is used by more than 240,000 developers for IoT product development. Our expertise goes beyond world-class technology, enabling next-generation business intelligence, insights, and expert customer support to make sure IoT projects succeed — so our customers can build the business of tomorrow, today.

Investment in our people is critical to who we are as a company. From extensive onboarding to 360 feedback, and a professional development stipend, you'll have the tools to navigate your own success from the start. From there, you'll work with your manager to create your own growth path and get the coaching needed to achieve it. We are fully distributed across the US, Mexico, and China.

We provide:

• Benefits to take care of your physical, emotional, and mental well-being
• Stock options
• Flexible and open vacation policy
• Work-from-home stipend
• Generous parental leave policy
• A robust wellness program including individual, personalized coaching

You will:

• Be a trusted technical advisor to customers by engaging with them on a regular basis in order to understand status, challenges, and trends to remove commercial roadblocks
• Conduct regular meetings with prospects to discuss progress towards identified technical milestones and provide enablement on Particle best practices and platform value
• Collaborate with Account Executives to produce an Account Plan combining commercial and technical milestones for each opportunity you support
• Actively master the Particle platform by building and sharing external-facing projects and demonstrations
• Deliver platform demos and customer PoCs for early-stage Strategic opportunities
• Invest in and maintain relationships with Particle partners through customer projects
• Collaborate with the SA and TAM team to represent the "voice of the customer" and drive improvements to Particle's product offering
• Communicate your process, status, and proposed solutions in a clear, concise way

You have:

• 2-3 years experience in a Sales Engineer role in IoT or a related field
• Bachelors degree or equivalent experience in Electrical Engineering (preferred) or similar (Software, Systems, Industrial Engineering) as related to a subset of the following:
  • Hardware design (EE, PCB design, hardware architecture, end-product certification)
  • Embedded software (software applications in C++ or other lower-level languages)
  • Telecommunications (strong focus on cellular — RF to modem AT commands to infrastructure. Other applicable skills include development experience with BLE, LoRaWAN, or WiFi-connected products)
  • Embedded firmware (application development in C++)
  • Cellular connectivity (AT commands, RF principles)
• Phenomenal communication skills, especially in technical customer-facing contexts