HUMAN RESOURCES MANAGER

Location: JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA

Compensation: Salary

Schedule: Full-Time

Position Type: Management

Benefits

• Health Insurance
• Dental and Vision
• Paid Time Off
• 401K
• Parking and Metro Reimbursement
• Travel Perks and Benefits
• Recognition and Rewards
• Growth Opportunities
• …and much more!

Job Summary

The Human Resource Manager will report directly to the Director of Human Resources or Multi Property Director of Human Resources at a hotel. The Human Resources Manager is responsible for overseeing all Human Resources functions, including recruitment, employee relations, performance management, training and development, compensation and benefits administration, Additionally, he/she focuses on delivering Human Resources services that meet or exceed the needs of associates and enable business success; as well as ensures compliance with federal, state and local regulations and MDM Hotel Groups, Inc. operating procedures.

Job Specific Tasks

• Establishes and maintains contact with external recruitment sources, in partnership with Hewitt (e.g., state job service, local colleges, recruiting agencies, and community-based organizations). Attends job fairs and ensures documentation of outreach efforts by Human Resource Standard Operating Procedures.
• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
• Oversees/monitors candidate identification and selection process:
• Partners with Hewitt to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
• Performs quality control on Hewitt’s performance of candidate identification/selection
• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
• Prepares, audits, and distributes unemployment claim activity reports to property management
• Attends unemployment hearings and ensures the hotel is properly represented.
• Ensures that the department has the available resources to administer associate benefits (e.g., Access to myHR, Marriott Global Source, and Unemployment Cost Control).
• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for associates and emphasize the importance of guest service in Marriott culture; ensures attendance by all new hires and participation of the leadership team.
• Collaborates with management team to ensure departmental orientation processes are in place and associates receive the appropriate new hire training to successfully perform their jobs.
• Coordinates enrollment for North America Lodging and regional training programs in partnership with Performance Development Manager.
• Assists in maintaining effective associate communication channels in the property (e.g., develops daily communications and assists with regularly scheduled hotel-wide meetings).
• Communicates hotel rules and regulations, the progressive discipline policy, Peer Review, Associate Resource Line, Business Integrity Line, and the Guarantee of Fair Treatment during orientation and via the associate handbook.
• Reviews progressive discipline documentation for accuracy and consistency. Checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an “open door” policy to acknowledge associate problems or concerns promptly, ensures associate issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
• Ensures all safety and security policies (e.g., property removal, lost and found items, blood-borne pathogens, accident reporting, and hygiene) are communicated to associates regularly through orientation, hotel meetings, bulletin boards, etc.
• Partners with Loss Prevention to conduct associate accident investigations, as necessary.
• Manages Worker's Compensation claims to ensure appropriate associate care and manage costs. Conducts periodic claims reviews with the Regional Claims office to ensure claims are closed promptly and reserve levels are appropriate for open claims.
• Represents Human Resources at the Hotel Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
• Assists in the interviewing and hiring of Human Resource associate team members with the appropriate skills, as needed.
• Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their jobs. Ensures associates are cross-trained to support successful daily operations.
• Uses all available on-the-job training tools for associates; supervises ongoing training initiatives and conducts training, when appropriate.

Our Mission

We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.

Our Vision

To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.

Our Core Values

We Inspire People

We Embrace Innovation

We Pursue Accountability

Marriott Careers: https://www.youtube.com/user/MarriottJobs

JW Marriott Miami

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