Hotel Front Desk Attendant
- $16 Hourly
- Full-Time
$16 hourly
Responsibilities:- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Bookkeeping: keep accurate records of all hotel guest account information
- Handle customer complaints as necessary
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Connect with the housekeeping department to ensure guest accommodations are ready
- Comfortable taking telephone calls and mitigating stressful situations
- Exhibits working knowledge of Microsoft Office and reservation management systems
- High school graduate, GED recipient, or equivalent
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
With 51 rooms located in the heart of this beautiful region, Bluebird Sunapee is the perfect, affordable lodging option for families and friends looking to explore everything the area has to offer in all four seasons.
A year-round destination, the Sunapee area of New Hampshire offers everything from 3-season canoeing, biking, and hiking—to alpine skiing and snowboarding, ice fishing, and snowshoeing. With the Mt Sunapee State Park on Lake Sunapee just a short walk behind the hotel and Vail's Mount Sunapee Ski Resort just across the street, Bluebird Sunapee is in the center of the region's best activities.
Address
Bluebird Sunapee
Sunapee, NHIndustry
Tourism
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