Customer Service Representative
ControlAir
Amherst, NH
Customer Service Representative
ControlAir
Amherst, NH
- $28 to $31 Hourly
- Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
- Full-Time
Job Description
Company Info
Job DescriptionCompany Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints.
- Provide information about the products and services.
- Troubleshoot and resolve product issues and concerns.
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of the evolving products and services.
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with customers.
- Ability to prioritize and multitask.
- Positive and professional demeanor
- Excellent written and verbal communication skills
ControlAir is a worldwide leading manufacturer of precision pneumatic and electro pneumatic control products. Our range of products include current-to-pressure (I/P) transducers, voltage-to-pressure (E/P) transducers, pneumatic-to-current (P/I) transducers, precision air pressure regulators, filter regulators, volume boosters, motorized regulators, rolling diaphragm air cylinders, valve positioners and custom engineered devices. As a valued member of our team, you will have the opportunity to impact the future of ControlAir, by maintaining and growing the business, with an emphasis on customer service.
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