General Manager

The hotel manager is the general manager of a small but relatively complex business. The general manager has a wide range of management responsibilities coupled with the day-to-day supervision of full-time and part-time personnel which may include front desk clerks/guest service representatives, lead room attendants, room attendants, maintenance, & laundry.

Essential Duties and Responsibilities

• Strategic planning
• Human Resource Management

• Safety and Security
• Quality assurance
• Providing and ensuring
• Maintenance of property
• Community relations
• Building brand loyalty
• Accounting and payroll duties, cash handling
• Assist in Sales and Marketing for property
• Decision Making
• Communication
• Awareness of Competition
• Must be able to perform all duties of the front desk/guest services representative, night auditor, laundry staff, room attendants, shuttle drivers, maintenance and breakfast host positions

Job Requirements

• Basic computer skills including Microsoft Office.
• Excellent written and spoken communication skills.
• Excellent multi-task and organization skills.
• Good understanding of engineering principles.
• Must be reliable, professional, consistent and serious about the tasks at hand.
• Excellent attention to detail.

Physical Demands

• Able to drive a vehicle
• Able to travel by airplane
• Able to inspect all of the hotel premises
• Able to assist guests in emergency situations
• Able to perform duties of all hotel positions

Licenses or Certification

• Valid driver's license
• Insurability for driving

Supervisory Responsibility

This position will supervise all staff at the hotel.

Travel

Occasional overnight travel will be required.

Safety Requirements

Must be aware and conform to all safety requirements when in the facility, operating motor vehicles, or in the field performing duties for the company.