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Hotel General Manager Manager Jobs (NOW HIRING)

Luminous Hotel Management

Hotel General Manager

Manteo, NC · On-site

$60K - $75K/yr

Position Summary The General Manager will oversee all aspects of hotel operations including front desk, housekeeping, maintenance, guest services, sales, revenue management, and team leadership. The ...

CUSA, LLC

Hotel General Manager

Woodstock, GA

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager for the award-winning Holiday Inn Express Woodstock.

CUSA, LLC

Hotel General Manager

Atlanta, GA

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager to oversee a beautiful Marriott hotel in the greater ...

American Cruise Lines

Hotel General Manager

Sandy, UT · On-site

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...

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$40.5K

$87.3K

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How much do hotel general manager manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for hotel general manager manager in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Hotel General Manager Manager vs Hotel Operations Manager?

AspectHotel General Manager ManagerHotel Operations Manager
CredentialsBachelor's degree in hospitality, management experienceBachelor's in hospitality or related field, management experience
Work EnvironmentOversees entire hotel operations, reports to owners or corporateFocuses on daily operations, reports to General Manager
Industry UsageCommonly used in large hotels and chainsUsed across various hotel sizes, often as a departmental role

The Hotel General Manager Manager oversees the entire hotel, including staff, guest services, and financial performance, while the Hotel Operations Manager concentrates on daily operational tasks within specific departments. Both roles require management experience and hospitality credentials, but the General Manager Manager has broader responsibilities and strategic oversight.

What are the key skills and qualifications needed to thrive as a Hotel General Manager, and why are they important?

To thrive as a Hotel General Manager, you need strong leadership abilities, extensive hospitality management experience, and a relevant degree such as in hospitality or business administration. Familiarity with property management systems (PMS), budgeting software, and industry certifications like CHA (Certified Hotel Administrator) are highly beneficial. Exceptional communication, problem-solving, and customer service skills help foster a positive work culture and guest satisfaction. These competencies are crucial for maintaining operational excellence, maximizing profitability, and ensuring a superior guest experience in a competitive industry.

What are some common challenges a Hotel General Manager faces in maintaining high guest satisfaction?

Hotel General Managers often encounter challenges such as managing diverse guest expectations, handling staffing shortages, and ensuring consistent service quality across departments. Balancing operational efficiency while delivering personalized experiences requires strong leadership and problem-solving skills. Additionally, responding promptly to guest feedback and coordinating with housekeeping, front desk, and food & beverage teams is crucial to maintaining positive reviews and repeat business.

What does a Hotel General Manager do?

A Hotel General Manager oversees all aspects of a hotel's operations, including managing staff, ensuring guest satisfaction, handling budgets, and maintaining property standards. They are responsible for strategic planning, marketing, and ensuring that the hotel meets financial goals. Additionally, they resolve guest issues, monitor service quality, and implement policies to improve efficiency and profitability. Their leadership is crucial to the smooth running and success of the hotel.
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Hotel General Manager Manager jobs near you

Hotel General Manager

Luminous Hotel Management

Manteo, NC • On-site

$60K - $75K/yr

Full-time

PTO

Posted 27 days ago

Job description

DESCRIPTION
Hotel Manteo is a boutique coastal hotel located in the heart of historic Manteo on North Carolina's Outer Banks. We are committed to providing exceptional guest experiences, personalized hospitality, and a welcoming atmosphere for travelers visiting one of the region's most popular waterfront destinations.
We are seeking a dynamic, hands-on, and experienced Hotel General Manager to lead daily operations, inspire team performance, and drive guest satisfaction and financial success.
Position Summary
The General Manager will oversee all aspects of hotel operations including front desk, housekeeping, maintenance, guest services, sales, revenue management, and team leadership. The ideal candidate is a hospitality professional with strong operational knowledge, leadership ability, and a passion for delivering exceptional service.
This role requires a proactive leader who can balance guest experience, employee engagement, and profitability while maintaining the hotel's boutique culture and operational excellence.
Key Responsibilities
  • Manage day-to-day hotel operations and overall property performance
  • Lead and motivate hotel staff to deliver exceptional guest experiences
  • Recruit, hire, train, schedule, and develop team members
  • Monitor guest satisfaction scores and online reviews to maintain strong reputation management
  • Oversee front desk, housekeeping, maintenance, and operational departments
  • Ensure compliance with company standards, safety regulations, and hospitality best practices
  • Manage budgets, labor costs, payroll, purchasing, and operational expenses
  • Drive revenue growth through occupancy management, ADR optimization, and local sales initiatives
  • Conduct regular property inspections to ensure cleanliness, maintenance, and quality standards
  • Resolve guest concerns professionally and efficiently
  • Partner with ownership on operational goals, reporting, and strategic planning

Qualifications
  • Previous experience as a Hotel General Manager, Assistant General Manager, or Operations Manager
  • Boutique hotel or independent property experience preferred
  • Strong leadership, organizational, and communication skills
  • Experience with hotel PMS systems and revenue management tools
  • Proven ability to improve guest satisfaction and operational performance
  • Financial management and budgeting experience required
  • Ability to work flexible schedules including weekends and holidays

Preferred Skills
Hospitality Management • Hotel Operations • Guest Services • Revenue Management • Team Leadership • Staff Development • Customer Service • Budget Management • Housekeeping Operations • Front Desk Management • Property Management Systems (PMS) • Sales & Marketing • Boutique Hotel Experience
Benefits
  • Competitive salary
  • Performance bonus opportunities
  • Paid time off
  • Employee lodging discounts
  • Growth and advancement opportunities
  • Supportive and collaborative work environment

Apply Today
If you are an experienced hospitality leader who thrives in a guest-focused environment and is passionate about boutique hotel operations, we encourage you to apply for the General Manager opportunity at Hotel Manteo in beautiful Manteo, NC.
REQUIREMENTS
  • 5+ years of hotel management experience, Strong leadership and financial acumen, Excellent communication and organizational skills, Ability to work flexible hours and handle high-pressure situations & Proficiency with hotel management software

Hotel Manteo is a newly renovated boutique-style hotel located in the heart of Manteo, North Carolina, on historic Roanoke Island in the Outer Banks. Originally established in 1954, the property blends coastal charm, local history, and modern hospitality to create an authentic Outer Banks experience for leisure travelers, families, and event guests.
The hotel features renovated guest rooms, suites, and kitchenette apartments, along with amenities including a resort-style outdoor pool, fitness center, on-site dining, event spaces, complimentary Wi-Fi, and pet-friendly accommodations. Conveniently located near downtown Manteo, beaches, waterfront attractions, and historic landmarks, the property offers guests easy access to the best of the Outer Banks.
Focused on delivering warm hospitality and a locally inspired guest experience, Hotel Manteo partners with regional businesses and artists to showcase the culture, history, and character of coastal North Carolina.

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