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Hotel General Manager Manager Jobs (NOW HIRING)

CUSA, LLC

Hotel General Manager

Marietta, GA · On-site

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager to oversee a beautiful Marriott hotel in the greater ...

American Cruise Lines

Hotel General Manager

Mobile, AL · On-site

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...

CUSA, LLC

Hotel General Manager

Woodstock, GA · On-site

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager for the award-winning Holiday Inn Express Woodstock.

DelMonte Hotel Group

Hotel General Manager

Troy, NY · On-site

Job Responsibilities As a Hotel General Manager , you will function as the primary strategic business leader for your assigned property, and will oversee all aspects of the operation as well as carry ...

CUSA, LLC

Hotel General Manager

Marietta, GA · On-site

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager to oversee a beautiful Marriott hotel in the greater ...

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Hotel General Manager Manager information

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$40.5K

$87.3K

$166K

How much do hotel general manager manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for hotel general manager manager in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Hotel General Manager Manager vs Hotel Operations Manager?

AspectHotel General Manager ManagerHotel Operations Manager
CredentialsBachelor's degree in hospitality, management experienceBachelor's in hospitality or related field, management experience
Work EnvironmentOversees entire hotel operations, reports to owners or corporateFocuses on daily operations, reports to General Manager
Industry UsageCommonly used in large hotels and chainsUsed across various hotel sizes, often as a departmental role

The Hotel General Manager Manager oversees the entire hotel, including staff, guest services, and financial performance, while the Hotel Operations Manager concentrates on daily operational tasks within specific departments. Both roles require management experience and hospitality credentials, but the General Manager Manager has broader responsibilities and strategic oversight.

What are the key skills and qualifications needed to thrive as a Hotel General Manager, and why are they important?

To thrive as a Hotel General Manager, you need strong leadership abilities, extensive hospitality management experience, and a relevant degree such as in hospitality or business administration. Familiarity with property management systems (PMS), budgeting software, and industry certifications like CHA (Certified Hotel Administrator) are highly beneficial. Exceptional communication, problem-solving, and customer service skills help foster a positive work culture and guest satisfaction. These competencies are crucial for maintaining operational excellence, maximizing profitability, and ensuring a superior guest experience in a competitive industry.

What are some common challenges a Hotel General Manager faces in maintaining high guest satisfaction?

Hotel General Managers often encounter challenges such as managing diverse guest expectations, handling staffing shortages, and ensuring consistent service quality across departments. Balancing operational efficiency while delivering personalized experiences requires strong leadership and problem-solving skills. Additionally, responding promptly to guest feedback and coordinating with housekeeping, front desk, and food & beverage teams is crucial to maintaining positive reviews and repeat business.

What does a Hotel General Manager do?

A Hotel General Manager oversees all aspects of a hotel's operations, including managing staff, ensuring guest satisfaction, handling budgets, and maintaining property standards. They are responsible for strategic planning, marketing, and ensuring that the hotel meets financial goals. Additionally, they resolve guest issues, monitor service quality, and implement policies to improve efficiency and profitability. Their leadership is crucial to the smooth running and success of the hotel.
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What states have the most Hotel General Manager Manager jobs? States with the most job openings for Hotel General Manager Manager jobs include:
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Hotel General Manager Manager jobs near you
Hotel General Manager

Hotel General Manager

CUSA, LLC

Marietta, GA • On-site

Full-time

Re-posted 7 days ago

Job description

Now Hiring: Hotel General Manager

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager to oversee a beautiful Marriott hotel in the greater Atlanta area, located north of city center. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.

The Hotel General Manager would be responsible for daily operations oversight including topline revenue, bottom line profitability, management and leadership of all team members, achieving excellent Marriott metrics for Intent to Recommend, Elite Appreciation, etc., achieving excellent STR RGI metrics, surpassing all Marriott goals for Marriott Bonvoy enrollments, brand standards audits and ensuring al guests have an exceptional stay experience. Qualified, experienced Marriott General Managers with a committment to excellence are encouraged to apply for this outstanding opportunity.

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About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

Social media

Facebook

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