Front Office Medical Scheduler

Are you a skilled and compassionate individual seeking a dynamic opportunity to positively impact children's healthcare? Look no further! We are a bustling pediatric clinic with five locations in the West Metro area. We are committed to delivering exceptional care and creating a positive experience for our young patients and their families.

Main Responsibilities:

• Greet patients and visitors with a warm and friendly demeanor.
• Answer incoming calls and inquiries promptly and professionally.
• Works within clinic guidelines, accurately schedules, reschedules, cancels, and confirms all patient appointments.
• Collects and processes payments, co-payments, and insurance information.
• Accurately takes phone messages from all staff and routes appropriately in a timely manner.
• Monitors Provider schedules throughout the day and makes appropriate adjustments throughout the day.
• Maintain cleanliness and organization of the front desk and waiting areas.
• Prepare and organize charts for same-day, next-day, and future appointments.
• Obtaining and preparing patient records for appointments.
• Maintains proper knowledge of the computer and its scheduling system.
• Performing tasks related to medical records management.
• Performs other work-related tasks as required.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a healthcare setting preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer skills and familiarity with medical terminology.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Ability to establish and maintain effective working relationships with patients, families, and coworkers.
• Flexibility to work at other clinic locations and provide coverage as required.
• Availability for evening and weekend hours to meet the needs of patients.
• Knowledge of electronic medical records (EMR) eClinicalWorks practice management software is beneficial but not required.

Schedule:

• Typically, four days a week, with one evening shift (until 7:00 pm).
• Every other weekend, 8:30 am to 12:00 pm, Saturday (Minnetonka).

Benefits:

• Competitive salary and negotiable per experience.
• Opportunities for professional growth and development.
• Comprehensive benefits package, including health insurance and retirement plans.
• Shift differential pay for evening and weekend hours.

About Us:

Our well-established pediatric clinic is committed to providing exceptional healthcare services in a friendly and welcoming environment. Our five locations in the west metro area cater to the diverse needs of our community, and our team is dedicated to delivering the highest standard of care to our pediatric patients. Check us out at www.wcclinic.org to see how we are different!

If you are a passionate and qualified Pediatric Medical Assistant with the skills and dedication to contribute to our mission, apply today. We look forward to welcoming a new team member who shares our commitment to providing a great experience every time.

Join us in making a difference in the lives of children and their families!