Partner Care Representative

Exciting opportunity to join an amazing team. Do you have exceptional communication skills? Are you great with documenting specific details and balancing your workload? This role supports the mission to Share Christ – Love People by proactively cultivating relationships with partners that is top notch and demonstrates the values of Joyce Meyer Ministries.

The ministry has 5 Core Values. They are Love, Faith, Unity, Excellence, and Integrity. Joyce Meyer Ministries believes that you and your family are important. We believe that when you know you are valued, you help to make Joyce Meyer Ministries a better place to work and ensure a positive environment that supports the mission to Share Christ | Love People.

Responsibilities:

• Serve as an ambassador of Joyce Meyer Ministries by meeting with partners to resolve concerns
• Communicate the heart of Joyce Meyer Ministries and foster ongoing prayer and financial support
• Effectively manage Partner Care workload by analyzing data and scheduling Partner Care trips
• Create reports and track action items in the Customer Relations Management system
• Provide feedback and ideas based on experience that can be used to design an effective Partner Care outreach team
• Assist partners in making informed decisions about planned giving options
• Administer and oversee formal Partner Care meetings

Qualifications:

• Experience with Microsoft Office Word and Excel
• Knowledge of Joyce Meyer Ministries campaigns and media is essential
• Knowledge of the goals and values of a Christian Non-Profit Organization
• Exceptional presentation skills with ability to convey ideas clearly
• Ability to understand emotional behavior and diffuse emotionally charged situations
• Ability to work independently with minimal supervision
• Ability to work with all levels of the organization

Education:

• Bachelor’s Degree in related field or equivalent years of experience

We’ve got you covered with perks:

• Mission-driven job that also pays
• Medical Plan with no out-of-pocket premiums
• Generous HSA contributions
• Free Dental
• Free long-term disability and life insurance
• Wholistic Wellness Program
• Employee Assistance Program for you and your family
• 403(b) generous matching
• Discount on ministry resources
• Options to work from home with a hybrid work environment
• Paid time off
• Professional Development
• Tuition Reimbursement

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