Customer Service Sales Representative

Join Esmeralda Alvarez Farmers Insurance Agency, a leading insurance agency in Palmdale, CA that is seeking a talented and motivated Bilingual (Spanish and English) Customer Service Sales Representative. We take pride in our commitment to delivering exceptional service and building meaningful relationships with our clients.

As a Licensed Customer Service Sales Representative, you will play a crucial role in providing personalized insurance solutions to our clients. You'll be responsible for handling customer inquiries, offering expert advice, and nurturing client relationships. This is an exciting opportunity to join a dynamic team and contribute to our continued success.

If you have a passion for customer service, excellent communication skills, and a desire to make a positive impact in the insurance industry, we invite you to apply now and join our team at Esmeralda Alvarez Farmers Insurance Agency.

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Holiday Pay

Bonus and Commission Earning Potential

Client Engagement: Build rapport with clients and provide exceptional customer service by addressing inquiries and concerns.

Relationship Management: Foster long-term relationships with clients to enhance customer retention and satisfaction.

Sales Support: Identify cross-selling opportunities and provide customers with additional information about new products and services that best suit their needs

Referral Generation: Generate new business by asking each customer for referrals.

• Licensing: Must possess or be willing to attain a Property & Causality and/or Life & Health insurance license
• Bilingual - Spanish and English required
• Experience: Previous experience in insurance sales or customer service is an asset.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with clients.
• Customer-Focused: A genuine desire to provide exceptional service and exceed client expectations.
• Adaptability: Ability to work effectively in a hybrid remote work environment.
• Team Player: Collaborate with a team of professionals to achieve collective goals.
• Reliably Commute: Palmdale, CA