Customer Service Representative

Westbury Animal Hospital

Houston, TX

Expired: 12 days ago Applications are no longer accepted.

$15 Hourly
Vision , Medical , Dental , Retirement
Full-Time

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Answer phones
Schedule appointments
Check out clients and patients
Positive and professional demeanor
Excellent written and verbal communication skills
Cash handling experience including accepting debit/credit card payments, posting payments, deposits, care credit knowledge strongly preferred
Veterinary receptionist is a bonus!

Company Description

We are an AAHA accredited practice offering high-quality medicine including surgery suites, dental suites, Ultrasound and ICU with an In-house Laboratory. We have 10 doctors, practicing small animal care and emergency. Please visit our website for a better understanding of our mission, standards and services to our patients and clients.

Our MOTTO
"Client Service /Patient Care" is our first priority

Our Mission
Compassionate Care and Commitment, 24 hours a day Every Day

If your application is selected for consideration you will be contacted.
An Equal Opportunity Employer