Manager, Human Resources Workplace Learning & Performance

Under supervision by the Director, the Human Resources Manager manages the design, development and administration of workplace learning and performance management process, learning and development programs and succession planning. Collaborates with Manager, Human Resources and Director, Human Resources in the administration of the HRIS System (applicant tracking, onboarding, benefits, employment and payroll records), and benefits programs for departmental coverage and project execution. Partners with the Director, Human Resources to develop, manage, and effectively execute initiatives which align with organizational goals and objectives.

Essential Functions

Performance Management

• Assists Director with the goal-setting process, employee performance review cycle, incentive compensation and the maintenance and ongoing development of the online performance management system
• Train new hires and new supervisors on the performance management process to include online performance system

Talent Development

• Develop and lead talent development programs or initiatives, to include content supervision, logistics and communications, and post-program analysis, addressing CFP Board’s culture and core-values in a cost-effective solution in accordance with identified organizational needs
• Create a strategy for talent development to engage learners through multiple mediums: on demand, live learning and blended
• Structure learning plans through data gathered through the performance management process and needs identified by executive leadership to grow employee skill needs
• Identify internal resources or external vendors/facilitator to develop
• Assists with programs
• Proactively and routinely assess training and development needs through surveys, interviews, focus groups to evaluate the success of HR programs and initiatives
• Collaborate with Manager, Human Resources to create communications strategies to increase employee engagement and participation with HR programs
• Partner with Manager, Human Resources to develop and plan benefits, welfare and wellness programs to include health and welfare benefits fair

Other Duties

• HRIS

• Delivers support to end users, resolves issues with key partners
• Trains staff and new HRIS users on processes/functionality
• Maintain integrity of all employee data across all HR systems
• Leverages capabilities of HR system for performance management, employee development, employee record maintenance, talent acquisition, onboarding, background screening and benefits enrollment processes

• Onboarding

• Ability to assist and deliver new hire onboarding program, as needed
• Ensures new hires receive appropriate resources, training, and engagement for assigned program areas for optimal assimilation
• Periodic check ins with new hires and supervisors, as needed

• Benefits

• Working knowledge of benefits administration in HRIS for HR team coverage, to include: medical, dental, vision, group life, disability, retirement, paid time off, and leave of absence programs (compliant with local and state laws)
• Collaborate with HR team to participate in benefit plan design and annual benefit plan renewal discussions with internal resources and external consultants and vendors
• Assist with annual open enrollment and wellness initiatives, as requested

• Manages relationships with vendors, benefit carriers and consultants
• Maintains knowledge of current local and federal laws, and benefit plan documentation to ensure organizational compliance