Operations Assistant

Position: Operations Assistant

Location: Commerce, A

Job Type: Full-Time

Established in 1996 in Charlotte, NC, SOLID® Surface Care, Inc. stands as the nation’s largest self-performing facility care company. With a focus on science-based cleaning and enhanced disinfection expertise, SOLID is dedicated to environmental consciousness and extending the lifespan of every surface. Our well-trained teams deliver top-tier cleaning, disinfecting, restoration, and maintenance services for both hard and soft surfaces, ensuring a best-in-class client experience every time.

Responsibilities

As an Operations Assistant, your primary role will be to support our Operations & Sales Management teams. Responsibilities include:

• Assigning technicians to work orders
• Reviewing hours worked before submission to payroll
• Scheduling work with clients
• Maintaining key access for client sites
• Running reports for labor and variance projects
• Maintaining the office, including answering employee questions

About You

We're looking for candidates who possess:

• Strong team management experience
• Strong business acumen and basic accounting skills
• Strong interpersonal skills and excellent communication
• Ability to adjust quickly to new processes and procedures
• Ability to work in a fast-paced environment with minimal supervision
• Ability to interface effectively at all levels internally and with clients

• 3+ years’ recent experience in an administrative operations role in a similar environment
• Prior experience working with enterprise and accounting management software (i.e., Salesforce)
• Recent experience managing complex workforce scheduling in a fast-paced environment
• Advanced Proficiency in Microsoft Office applications, heavy data manipulation in Excel
• Strong organizational & time management skills with exceptional attention to detail
• Exceptional interpersonal communication skills and strong business acumen
• Exhibit self-motivation, be self-directed, and steadfastness
• No travel required

Don't miss this opportunity to join a dynamic team dedicated to excellence! Apply now to become an integral part of SOLID Surface Care, Inc.'s mission to deliver unparalleled service and care.