Assistant General Manager

Description The Halal Guys Assistant General Manager Come join The Halal Guys, the leader (and pioneer) of American Halal Food. Launched 30 years ago as a halal street cart on 53rd & 6th in New York City, our beloved and iconic fast casual brand now boasts nearly 100 restaurants on three continents - with over 300 in development worldwide. In full growth mode, we have just launched a search for an Assistant General Manager to join our store team at Washington Union Station.

Summary of Position: As the Assistant General Manager, you will report directly to the General Manager with overall daily operations which includes but are not limited to overseeing all aspects of customer service, cooking, sales, store management, ordering, processing, heavy lifting, and human resources paperwork within the store. Essential functions for Assistant General Managers are to oversee the service to our customers while driving sales with a detailed plan to grow the business and managing costs. The Assistant General Manager is responsible for having a thorough understanding of "The Halal Guys" brand and maintaining a high level of quality products, minimize waste, control food cost, maintain high food quality standards and keeping daily food temperature logs.

Duties & Responsibilities: Ensure all products meet "The Halal Guys" quality standards and guarantees customer satisfaction. Serve as a role model for customer-first behavior according to company standards. Build a team of customer-focused employees through coaching and performance management.

Handle all customer complaints/concerns including difficult customer situations professionally. Coach Team members to provide consistent execution & exemplary service. Manage daily record keeping of food temperature logs, daily orders, timesheets, deposits, and delivery of food.

Communicate long term vision, sets the daily morale of team, and leads by example. Ensure all store's physical property is functioning and in good condition and clean. Conduct or delegate opening and closing responsibilities.

Able to lift to up to 50 pounds in various containers. Able to work on weekends and holidays as well. Supervise food safety labels and ensure it does not exceed shelf-life standards.

Maintain proper storage of food items, proper storage of paper supplies and sanitary conditions. Supervise all store staff, assign duties as necessary, and responsible for the safe and smooth running of the store's operation daily. Skills: Ability to work independently and establish and maintain working relationships with staff, and coworkers.

Ability to handle emergency situations when they present themselves. Ability to get along well with others while working at a fast-paced environment. Knowledge of safety rules, regulations, and procedures.

Ability to take the initiative to seek-out work needing to be completed. Knowledge of ordering, buying, preparing, and serving bulk foods. Ability to follow and give written and oral instructions to staff.

Requirements: Certified Food Protection Manager (CFPM) identification card issued by DC Health. SERV Safe Certification (Preferred). Benefits: The Halal Guys believe our greatest asset are our employees, we offer competitive salaries and a full benefits package to include, Medical, Dental/Vision, PTO.

Work Location: Tempe, Arizona Job Type: Full time (Not remote) Pay:$59,000K Annually Please provide a resume, and salary expectations.