Systems Administrator - Hybrid (San Marcos CA)

This is a full-time position that is a Hybrid position (San Marcos, CA)

ABOUT AVOYA

At Avoya Travel, we’re reimagining the way people plan and book vacations. Through our patented platform and business model, we connect travelers with travel experts to bring vacation dreams to life. With specialized brand and destination knowledge paired with exclusive deals and high-tech, high-touch customer service, Avoya is one of the largest and fastest growing travel companies in North America. Our number one goal is to enrich our lives through unique travel experiences.

Our team members are united in their enthusiasm for enriching the lives of others, passion for travel and exploration in their own lives, and commitment to achieve remarkable results. Avoya offers employees a comprehensive pay and benefits package, frequent learning and development events, flexible hybrid and remote work opportunities, generous travel incentives, and a work hard, play hard culture. With wellness and work/life balance at the forefront, Avoya Travel will empower you to flourish in the ultra-rewarding travel industry and most importantly HAVE FUN while doing it.

Avoya is seeking new talent to join our amazing team and seeks qualified candidates that thrive in innovative, collaborative environments.

ABOUT THE OPPORTUNITY

Avoya Travel is hiring a full-time Systems Administrator position.

We are seeking a dynamic and experienced Systems Administrator to join our team in the travel industry. The Systems Administrator will play a critical role in ensuring the reliability and efficiency of our IT infrastructure, enabling our organization to deliver exceptional travel experiences to our customers. The ideal candidate will have a strong background in systems administration, network management, and IT support. Reporting to the VP of IT, this role works on a team, but also independently- must be comfortable using sound judgement and making decisions independently as appropriate.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Manage and maintain the organization's IT infrastructure, including servers, networks, and hardware components.
• Install, configure, and maintain server systems, operating systems, and software applications.
• Monitor system performance and security, identify and resolve issues proactively and independently.
• Implement and maintain backup and disaster recovery procedures to ensure data integrity.
• Collaborate with cross-functional teams to identify IT needs and provide technical solutions.
• Provide preventative maintenance of all IT infrastructure and systems through tasks including but not limited to; patching, updating, provisioning, decommissioning, and installation or replacement of hardware and networking systems.
• Manage user accounts, permissions, and access rights in line with company policies.
• May on occasion need to troubleshoot hardware and software problems and provide timely technical support to end-users.
• Document IT procedures, configurations, and system changes per department guidelines.
• Assist with other tasks and/or special projects as required.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES

• Proficiency in managing Windows and Linux server environments.
• Strong knowledge of network protocols, security, and troubleshooting.
• Familiarity with virtualization technologies (e.g., VMware).
• Experience with cloud computing platforms (e.g., AWS, Azure) is a plus.
• Excellent problem-solving and communication skills.
• Ability to work and make decisions independently and as part of a team.
• Employees who work from home (part-time, full-time, or on occasion)must be able to meet performance standards and department requirements in a productive and professional environment.
  1. This includes the ability to work with little or no distraction(s), consistent internet connectivity, regular and ongoing communication with supervisors(s), reliable childcare and/or eldercare (if applicable), and depending on the role, the ability to discuss and protect all confidential information (company or people related).
• Presents a professional and tidy appearance (virtually or in person) while conducting educational sessions, calls, and/or meetings (when cameras are on).

EXPERIENCE AND/OR EDUCATION

• A combination of education and experience equaling either a minimum of 5 years recent IT experience or Bachelor’s degree in computer science, Information Technology, or a related field plus a minimum of 3 years hands-on experience.
• CompTIA A+, CompTIA Network+, or Microsoft Certified Systems Administrator (MCSA) certifications are a plus.

PHYSICAL REQUIREMENTS

• This is primarily a stationary position with prolonged periods of sitting and working from a computer (ability to type, read, review, write, etc.) for a full workday.
• Ability to work a varied work schedule as needed including early mornings, evenings, holidays, and/or weekends as needed.
• Professional appearance when attending events or facilitating sessions virtually or in-person.
• May need to occasionally travel to home office or other locations for events as needed.
• Ability to speak English clearly, in a friendly manner, and at an appropriate tone and volume over the company’s provided phone system, Microsoft Teams, or in person.
• Ability to occasionally lift, carry, push, or pull up to 50 pounds with assistance.
• Ability to speak English clearly, in a friendly manner, and at an appropriate volume over the company’s provided phone system.
• Ability to grammatically compose emails in a clear and friendly manner.
  
  

Avoya Travel offers competitive pay, flexible work schedules (we offer in-office, hybrid, and remote roles), affordable health benefits (medical, dental, vision) and a wide variety of ancillary benefits (pet insurance, life insurance, LTD, accident, and legal coverages, etc.) that full-time employees can begin using the 1st of the month after date of hire (no-30 day wait)! We also offer a 401(k)-retirement plan with employer match and employee discounts on travel.

For those hired to work in an in-office or hybrid role, you’ll enjoy our beautiful San Marcos “Innovation Center”, a work environment that offers a casual dress code, stand-up desks, complimentary snacks and beverages, employee arcade, and a wellness- relaxation room.

Our company values diversity in its workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

We use E-Verify, conduct professional references, and conduct criminal background checks and require an Arbitration Agreements as a condition of employment.