Service Manager

Countryside Tire and Auto Svc.

Oak Ridge, TN

Expired: over a month ago Applications are no longer accepted.

$750 to $900 Weekly
Paid Time Off
Full-Time

Job Description

Benefits:

Competitive salary
Employee discounts
Opportunity for advancement

The Service Manager is responsible for the effective operation of the service center. Ensuring the service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations. The Service Manager will deliver expected sales and customer service results through in-shop execution of programs and standards. This individual provides inspirational leadership and direction to all service associates, and is responsible for developing a dynamic high performance team.

Benefits/Perks

Career path & Advancement Opportunities
Competitive Compensation
Paid time off
Paid holidays
Performance Based bonuses
Paid training
Company discounts

Job Summary
We are looking for a Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, strong process & procedure knowledge and previous management experience.

Every day is different in our busy tire & service service center! You will be responsible for a variety of tasks, including overseeing a team of technicians, overseeing a comprehensive vehicle inspection process, quickly and accurately writing service tickets as well as addressing customer inquiries, and managing inventory.

Responsibilities

Manage a team of automotive service professionals to ensure a high level of vehicle service and customer satisfaction while maintaining profitability
Ensure comprehensive vehicle inspections are performed in an accurate and timely manner
Ensure repairs and maintenance tasks are safely & thoroughly completed in a timely manner
Mentor employees on best practices for improving service, sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including work orders, inventory, invoices and maintenance records

Qualifications

High school diploma or GED required, bachelors degree preferred
Valid state-issued drivers license and clean driving record are required
Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required