Talent Analyst, Workday Requisition Management

Our client, a well-known SaaS organization, is seeking a Talent Analyst with experience in Workday and Greenhouse to manage positions and requisitions within the tools.

Pay Rate: $42-62/hour based on experience

Contract: 6 months

Location: FULLY REMOTE

RESPONSIBILITIES:

• Provide operational support for position and requisition creation workflows in Workday and Greenhouse to ensure a seamless experience for end-users, including ongoing monitoring of approvals and addressing any bottlenecks promptly.
• Serve as first point of contact for inquiries regarding requisitions and positions, offering tier one support and guidance on process-related queries.
• Monitor service level agreements (SLAs) for requisition and position requests in Workday, ensuring compliance with established timelines and identifying and resolving bottlenecks.
• Regularly share and report on Position and Requisition Management findings, documenting changes to the system, and conducting frequent check-ins with users to gather feedback on tool usage.
• Edit and maintain knowledge articles and documentation in ServiceNow and Confluence to ensure accuracy and relevance.
• Edit and maintain knowledge articles and documentation in ServiceNow and Confluence to ensure accuracy and relevance, supporting change management efforts and training initiatives for process adoption.
• Gather feedback from managers and end users to understand pain points, collect suggestions for improvement, and drive continuous enhancements to the process, acting as the voice of the customer.
• Provide system support via email, Slack, and Zoom to ensure timely issue resolution and ongoing communication with stakeholders.
• Serve as a liaison between cross-functional teams (People, FP&A, ITS, Business Stakeholders, and hiring managers) to build strong relationships and become a trusted partner and subject matter expert in operational support.

REQUIREMENTS:

• Previous work experience providing operational support for Workday position management, demonstrating proficiency in handling various aspects of the position and requisition workflows.
• Knowledge of business processes in Workday position management, including creating, editing, and closing positions and requisitions.
• Experience with Greenhouse and HRIS link, demonstrating familiarity with related systems and integration processes, is strongly preferred.
• Proficiency in using ServiceNow or similar knowledge management platforms to effectively manage tickets and documentation.
• Excellent communication skills, with the ability to effectively interact with stakeholders at all levels to gather feedback and address inquiries or issues.
• Experience in change management and training facilitation preferred.
• Ability to work independently, multitask, and problem-solve effectively.
• Proficient in using Excel to identify trends, interpret data, and make data-driven recommendations for process improvements.
• Detail-oriented with excellent problem-solving skills.
• BA/BS degree in related field or equivalent practical experience
• Relevant certifications in Workday or Greenhouse administration would be advantageous.

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.

We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.