Billing Coordinator

Billing Coordinator

itch Drutchas Wagner Valitutti & Sherbrook is a law firm of approximately 200 employees with headquarters in Detroit, Michigan. Kitch is seeking to hire a full time Billing Coordinator in a hybrid capacity with up to 2 days per week being remote. Onsite work would take place in out Detroit office. Excellent benefits and PTO policy; pay is commensurate with qualifications.

Billing Coordinator is responsible for executing the billing process for the firm. Individual will work with billing and accounting staff, attorneys and clients. The primary purpose of this role is to provide attorneys with proformas (draft bills) of incurred fees and expenses for review and editing. Approved work is then invoiced to clients through various channels which include third party websites, email and standard mail. This position requires a strong communicator with excellent interpretation, problem solving, and tech/navigation skills. Attention to detail, persistence and execution are key factors to success

Position Responsibilities

· Reports directly to the Billing Manager.

· Reviews and understands client billing instructions and software requirements.

· Prepare, review, edit and maintain monthly proformas for an assigned group of clients in accordance with the firm’s existing policies and procedures.

· Correspond and follow up with attorneys to facilitate proforma reviews and approvals.

· Assemble all related expense documentation and spreadsheets used with multi-payor billing arrangements.

· Finalize proformas into invoices and submit them using various methods including third party electronic upload, email and postal service.

· Log any problem invoice submissions for monitoring and persistent follow up.

· Troubleshoot, communicate and resolve client invoice inquiries and proposed adjustments.

· Prepare and distribute adhoc billing reports to attorneys and/or clients as needed.

· Day to day tasks include proforma edits, invoice generation, data entry, research, email, performing follow ups, navigating through billing websites, printing, scanning, and organizing.

· Ongoing collaboration with manager, attorneys, billing and accounting staff members.

· Communicate with Billing Manager any issues that arise which require special attention.

· Complete other duties as assigned in order to assist with individual and department performance.

Position Requirements

· Bachelor’s degree preferred or commensurate experience relevant to position responsibilities.

· Billing experience in a law firm and proficiency with Thomson Reuters Elite Enterprise and/or 3E software is HIGHLY preferred.

· Experience with handling multi-payor billing arrangements using Excel is HIGHLY preferred.

· Technical skills required including the ability to learn and adapt to using a number of different billing websites.

· Strong proficiency with Microsoft Outlook, Excel and Word.

· Excellent interpretation and problem solving skills.

· Excellent verbal and written communication skills.

· Strong attention to detail with the ability to maintain focus.

· Highly organized and motivated to efficiently facilitate work flow in a team environment.

· Receptive to direction and feedback.

· Contributes to process and workflow improvements.