Banquet/Catering Manager

The Catering Manager at the Whitewater Center (Whitewater) oversees the planning, preparation, execution, and breakdown associated with all programming and events that require space and/or catering. The catering team provides service for a diverse range of clientele – including, but not limited to, corporate groups, community-based organizations, students, military, weddings, and consumers of public Whitewater events. Successful execution of each event will require effective communication and collaboration with Food & Beverage, Events, and other operational departments onsite. The Catering Manager is supported by a team of Event Staff. This is a full-time, on-site, benefits eligible position that reports to the Operations Manager of Events.

Responsibilities

• Work closely with the kitchen to create precise orders for food and supplies.
• Forecast staffing needs and set staffing plans leaving room for adjustment as necessary.
• Manage P&L of business unit.
• Achieve quality and operational goals set by the Director of Food & Beverage.
• Maintain a strong presence onsite during key festivals and large group events.
• Ensure standards for food quality, food presentation, and venue appearance are met.
• Anticipate guest needs and provide each customer with a positive, engaging experience.
• Develop a thorough understanding of all requirements and expectations for upcoming events.
• Ensure constant and effective interdepartmental communication.
• Maintain and develop vendor relationships as needed.
• Foster and develop a high-functioning team of hospitality professionals.
• Establish and implement performance expectations and evaluation techniques.

Requirements

• Management level experience in a high-volume catering atmosphere.
• Excellent leadership, management, and communication skills.
• Excellent service skills, professional demeanor
• Ability to problem solve, prioritize, and execute multiple tasks.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Physical Demands

• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to lift and move at least 50 pounds.
• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

• Access to Whitewater Center's pass activities
• Staff discount program and pro deals
• Medical, Vision, Dental, FSA, STD
• Paid Time Off
• 401(k)

Overview of Department

The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.