Hotel Assistant General Manager (AGM)

Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you!

Responsibilities
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention

Qualifications
• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• Must have at least 3 or more years of experience in the hospitality field
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• Showcase exceptional organizational, communication, and problem-solving skills
• Proven customer service experience as a manager; strong guest-focused mentality