Assistant Front Office Manager

We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.

At Hyatt, there’s a home for every stage of your career.

We nurture curiosity and roles at Hyatt will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. Your one-way ticket to opportunity awaits.

Join us for this incredible opportunity to be part of our team as the Assistant Front Office Manager at Grand Hyatt DFW located at the DFW Airport! Grand Hyatt DFW is conveniently located at Terminal D at the DFW Airport with 298 guestrooms and 19,000 square feet of event space. The hotel is seeking top-talent to add their personality and engagement to the guest experience! You will be part of a rock-star team, and you'll get to be part of a hotel that earned the 3rd spot as Best Airport Hotels in North America by World Airport Awards!  

Benefits & Perks:

As a colleague, we have you covered with awesome benefits and perks. Some of those include:

• • Medical, Dental, Vision benefits offered at 30 days of employment
  • Complimentary on-site hotel covered parking at the DFW Airport in Terminal D
  • Complimentary colleague meal during shift
  • 401k options and company match
  • Discounted and complimentary hotel accommodations anywhere in the world
  • Tuition Reimbursement 
  • Paid Holidays, Sick Time & Vacation
  • Discount partnerships with cell phone, car rentals, entertainment partnerships
  • And so much More!

The Assistant Front Office Manager will have oversight of the front office staff, for agents, staffing needs, and guest services while maintaining an exceptional level of customer service and preferences. Top priority and responsibilities include guest relations, training, staff development and scheduling. This is an exciting opportunity to work in an upscale hotel that consistently excels in delivering an exceptional guest experience. 

Qualifications:

• 2+ years prior hotel supervisory experience 
• Hotel/Hospitality Degree is an asset
• Previous Front Office Experience is preferred
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Refined written and verbal communication skills
• Service oriented style with professional presentation skills
• Must be available to work a flexible schedule, weekends, and holidays
• Preference will be shown to candidates who possess the following strengths:
  • high energy,
  • entrepreneurial spirit,
  • motivational leader,
  • effective communicator,
  • effective in providing exceptional customer service    
• Must have excellent organizational, interpersonal and administrative skills
• Must be proficient in Microsoft Word and Excel

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.