Field Parts & Service Sales Representative

Job Title: Parts & Service Sales Representative                             

Department: Haaker Sales

Reports to: Haaker Division Sales Manager                                 

Job Summary:

The Parts and Service Support Representative (PSSR) is responsible for driving parts sales growth and providing exceptional customer support within the Southern Nevada and Northwest Arizona territory. Typical activities will include generating sales with existing customers, prospecting new customers, developing strong internal/external customer relationships, presenting estimates, providing product demonstrations and acting as a solutions-provider to customers.    

Duties/Responsibilities:

• Fulfill customer needs by listening to their concerns, presenting available service or products, and developing a joint service solution to best serve the customer
• Make daily sales calls to customers’ job site/ field to inspect machines/ fleets and leverage parts sales opportunities by offering reliable solutions to customers’ requirement
• Collaborate with multiple Haaker departments (i.e. Sales, Parts, Service, Rental, and Finance) to ensure effective and seamless customer support within the territory for overall Haaker solutions
• Promote and sell represented product lines throughout the territory
• Analyze current sales, determine additional areas for potential sales, develop strategies to acquire those sales
• Acquire and update customer information to ensure up to date customer database
• Remain knowledgeable of company’s products, market and industry trends, competitors, and leading customer strategies
• Complete additional tasks as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Mechanically inclined mindset
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software
• Ability to drive, sit and/or stand for long periods of time
• Occasionally moves objects up to 50 pounds

Preferred Skills/Abilities:

• Bilingual (English/Spanish) preferred but not required
• Automotive, Capital Equipment, or Wastewater industry experience
• Commercial Driver’s License Class A or B

Qualifications

• Education: completed Associates Degree or higher; completed Tech Trade School also accepted
• At least two years sales, service, or project management experience required
• Must have and maintain a clean driving record.  At minimum Class B License earned within 12 months from hire date.

At Haaker Equipment Company, our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. Haaker is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protect under federal, state, or local law. Haaker Equipment Company will reasonably accommodate qualified individuals with a disability so that they can perform the essential function of a job unless doing so causes a direct threat to the individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation and/or if the accommodation creates an undue hardship to Haaker Equipment Company. Contact the HR Manager with any questions or requests for accommodation.