Human Resources Manager (Support Center)

Summary of Job Description:

The Human Resources Manager (Support Center) position is responsible for developing and coaching leadership, including partnering in People Planning, developing and executing staffing plans, and providing training courses to leadership and associates in assigned corporate departments. This position also facilitates resolution of associate relations issues.  The Human Resources Manager participates in enterprise-wide HR projects and special initiatives and may lead smaller projects. 

You'll get a chance to:

• Partner with corporate departments in the facilitation of People Planning involving the development and coaching of associates.
• Evaluate internal candidates for vacant/new positions and identifies high potential associates.
• Coach and advise the leadership team for assigned corporate departments on hiring high quality associates compatible with PRG mission and culture, conducting effective associate performance evaluations, assisting associates with career and personal development, and resolving associate relations issues, conducting investigations as needed.
• Develop and execute corporate staffing plan, working closely with corporate department heads, to ensure both internal and external pipeline of candidates.
• Forecast staffing needs to fill vacant positions on a timely basis and provide for future company growth.
• Analyze local labor market and identify special market dynamics.
• Source external candidates using a variety of sources (internet, job fairs, etc.).
• Partner with internal and external recruiters as necessary.
• Coach leadership on associate relations to achieve problem resolution without litigation.
• Conduct timely and thorough investigations involving associate complaints and disputes and prepares documentation of issues.
• Involve Director in achieving resolution of complex associate relations issues.
• Conduct a variety of training classes to enhance associate capabilities, including training related to compliance, recruiting, talent management, etc. 
• May also conduct orientation sessions for new hires to ensure retention and understanding of PRG mission and culture.  
• Follow up with new hires to ensure adequate and appropriate training opportunities and courage their participation.
• Participate in HR projects and special initiatives with enterprise-wide impact and may lead smaller projects and special initiatives (i.e., less than enterprise-wide impact).

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

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Your background & experience:

• Bachelor's degree required; business and/or HR majors and PHR/SPHR or equivalent preferred.  Bilingual (Spanish) a plus but not required.
• Minimum five years of HR Generalist experience in employee relations, training and development, and recruiting, preferably in a retail/hospitality operations environment.
• Successful completion of initial and periodically required trainings
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement for this position.
• If hired, successful completion of annual store training

Panda Strong since 1983

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,000 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

You're wanted here

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to blossom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.