Customer Service Representative

Description
Available Positions for Customer Service Representatives!
OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term temporary-to-full-time engagement, and can work in Maple Heights, Ohio, this could be the Customer Service Representative position for you!
What you get to do every single day

• Manage and place incoming telephone calls
• Manage the fielding and sending of important written business correspondence
• Give exceptional customer service in a timely fashion
• Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Requirements

• Demonstrated talents in communicating and interacting with clients/customers, both internal and external
• Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
• success driven attitude and an engaging businesslike approach
• 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
• Excellent customer service and office administrative skills
• Strong proficiency in Excel and other Microsoft Program skills required
• Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
• Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Strong communication skills, both verbally and in writing
• Comprehensive knowledge of customer service
• Administrative Assistance experience preferred

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
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Salary: DOE
Location: MAPLE HEIGHTS, OH
Date Posted: July 1, 2020
Employment Type: Temporary
Job Reference: 03340-0011494218
Staffing Area: Office u0026 Administrative