Customer Service Representative
Robert Half
Bonita Springs, FL
Customer Service Representative
Robert Half
Bonita Springs, FL
Expired: over a month ago
Applications are no longer accepted.
- $16 to $19 Hourly
- Temporary
Job Description
Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position in the growing Credit Agencies - Business industry. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This could be the Bonita Springs, Florida Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary to hire engagement. This position is located in a dynamic, rapidly-changing call center.
Major responsibilities
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
- Contribute accurate, friendly customer service in a timely fashion
- Field and send out send written business correspondence
- Receive and place telephone calls- Strong communication and social skills and able to receive criticism well
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Microsoft Excel experience
- Command of Answering Inbound Calls
- Microsoft Excel experience
- Solid understanding of Call Center Customer Service
- Strong familiarity with data entry
- Strong computer skills including customer database systems
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Customer service and office administrative skills
- Critical thinking, problem solving, ability to work independently
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- A consistently positive approach to your work that is rooted in a businesslike professionalism
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Major responsibilities
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
- Contribute accurate, friendly customer service in a timely fashion
- Field and send out send written business correspondence
- Receive and place telephone calls- Strong communication and social skills and able to receive criticism well
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Microsoft Excel experience
- Command of Answering Inbound Calls
- Microsoft Excel experience
- Solid understanding of Call Center Customer Service
- Strong familiarity with data entry
- Strong computer skills including customer database systems
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Customer service and office administrative skills
- Critical thinking, problem solving, ability to work independently
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- A consistently positive approach to your work that is rooted in a businesslike professionalism
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Address
Robert Half
Bonita Springs, FL
USA
Industry
Business
Get fresh Customer Service Representative jobs daily straight to your inbox!
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.