HR Assistants/Call Center Representative (Spokane/Remote)

Aerotek

Spokane, WA

Expired: July 03, 2020 Applications are no longer accepted.

$20 to $21 Hourly
Full-Time

Aerotek is actively seeking HR Assistants/Customer Service Agents to support a large eCommerce company.

Note this role will be fully remote but candidates must live in the Greater Spokane Area.

SERVICES TO BE PERFORMED

End to end case management of absence claims
Review of documentation and correct assessment of absence type
Resolution of all tasks associated with this absence type
Outbound contacts to employees as needed to address questions about absence cases
Inbound contacts to support employee questions about absence options

REQUIRED SKILLS

Bachelors degree
5 year's experience in contact center resolutions/escalations, HR, absence management, or comparable case management
Extremely high attention to detail and ability to correctly and quickly enter information
Excellent written and verbal communication skills
Good judgment and ability to navigate open ended situations and make decisions about the correct course of action, in line with policy and operating procedures
Ability to handle high volume of work and prioritize tasks based on critically

About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Location: Spokane, Washington
Posting ID: 7234200
Pay Rate: US$20 - US$21 per hour
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.