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Hr Service Center Representative Jobs (NOW HIRING)

247Hire

Service Center Representative

Chicago, IL · On-site

The Service Center Representative I will actively listen and gather information to accurately respond to and resolve inquiries using standardized service center intake procedures, policies, knowledge ...

247Hire

Service Center Representative

Chicago, IL · On-site

The Service Center Representative I will actively listen and gather information to accurately respond to and resolve inquiries using standardized service center intake procedures, policies, knowledge ...

Sedgwick

Service Center Representative

Seven Hills, OH · Hybrid

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

Sedgwick

Service Center Representative

Seven Hills, OH · On-site

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

Sedgwick

Service Center Representative

Dublin, OH · On-site

$18/hr

... Service Center Representative PRIMARY PURPOSE : To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide ...

Trinity Health

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

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Hr Service Center Representative information

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How much do hr service center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for hr service center representative in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What is an HR Service Center Representative?

HR Service Center Representatives are professionals who serve as the primary point of contact for employees and managers seeking assistance with human resources-related inquiries. They handle questions about benefits, payroll, company policies, onboarding, and other HR services, often via phone, email, or internal ticketing systems. These representatives play a crucial role in ensuring employees receive timely, accurate information and support regarding their employment. Their responsibilities may also include escalating complex issues to specialized HR staff and maintaining confidential employee records.

What skills and qualifications are needed to thrive as an HR Service Center Representative?

To thrive as an HR Service Center Representative, you need a solid understanding of human resources practices, customer service skills, and often a bachelor's degree in HR or a related field. Familiarity with HR information systems (HRIS), case management tools, and ticketing systems is typically required. Strong communication, problem-solving, and empathy are essential soft skills for effectively assisting employees and resolving inquiries. These competencies ensure efficient support, accurate information delivery, and a positive employee experience within the organization.

What are common challenges faced by HR Service Center Representatives, and how can they be addressed?

HR Service Center Representatives often encounter challenges such as managing high volumes of inquiries, handling sensitive employee information, and navigating complex HR policies. Successfully addressing these challenges requires strong organizational skills, attention to detail, and the ability to communicate clearly and empathetically. Utilizing knowledge bases, established protocols, and collaboration with HR specialists can help streamline responses and ensure employees receive accurate information in a timely manner.

What is the difference between Hr Service Center Representative vs HR Coordinator?

AspectHr Service Center RepresentativeHR Coordinator
Primary RoleHandles employee inquiries, provides HR support, manages HR systemsCoordinates HR activities, assists with recruitment, onboarding, and employee relations
Required CredentialsHigh school diploma or equivalent; some roles may prefer HR certificationsBachelor's degree in HR, Business, or related field; HR certifications beneficial
Work EnvironmentCustomer service setting, HR help desks, call centersOffice environment, HR departments, administrative settings
Employer & Industry UsageCommon in large organizations, HR outsourcing firmsWidely used across industries for HR support roles

The main difference is that Hr Service Center Representatives primarily focus on responding to employee inquiries and supporting HR systems, often in a customer service setting. HR Coordinators have a broader role in coordinating HR functions like recruitment and onboarding, typically requiring more HR-specific education and certifications.

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Hr Service Center Representative jobs near you
Infographic showing various Hr Service Center Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.

Service Center Representative

Michigan State University - Residential Hospitality Services

East Lansing, MI • On-site

$15/hr

Other

Re-posted 19 days ago

Job description

Posting Details
Position Information
RHS Job Title
Service Center Representative
Job Description
Location: Rivertrail Neighborhood - McDonel/Owen/Van Hoosen
Pay Rate: $15.00/hr.
As a Service Center Representative, you will perform routine clerical support while providing customer service to all residence hall students and customers, both in person and over the phone. You will also be responsible for maintaining the reception area and processing mail and packages. You will be considered the face of the residence halls while interacting with a wide range of students and customers.
You will learn "real world" work skills like time management, professional excellence, balancing of priorities, interpersonal communication, and working as a part of a diverse team. You will also gain a deep understanding of how an operation functions and how to build relationships while demonstrating outstanding customer service.
Typical Duties May Include:
• Provide routine clerical support within a residence hall reception area
• Answer phones, process mail and packages, assist in maintaining records and accounts
• Greet visitors and clients
• Provide in-house residence hall security and customer service through the day/night
• Greet students and guests while checking identification
• Report and respond to incidents within the residence halls
If you have any questions about applying for this position please contact Eric Christensen at chris461@msu.edu
Required Qualifications
Enrolled as a student at Michigan State University (during academic year)
Willing to be trained on day shift (6:45 am - midnight) as well as night shift (11:45 pm - 7:00 am)
Demonstrated commitment to outstanding customer service
Motivated self-starter and able to complete tasks in a timely manner with minimal supervision
Good communication skills (written and verbal)
Positive and respectful, especially when working with a diverse population
Dependable and reliable
Must be able to work at least 2 weekday shifts per week, and 2 weekend shifts every other weekend
Must be able to work through finals week
Must be able to work nights/weekends
Be able to return early for the academic school year for training.
Must be able to pass a background check
Hiring candidates available to work shifts between 11:30am - 6pm
Preferred Qualifications
May be able to work over semester breaks
Be able to work during summer break
Prefer applicant to work for one full year in Rivertrail Neighborhood
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Physical Demands
Must be able to move up to 20-50 pounds
• Able to stand/sit for long periods of time
Work Hours
Academic School Year & Summer Conferences
Service Center Representative example hours:
Must be able to work 6:45a-9:45a on Tuesday-Friday
Thursday's 6:45a-2:45p
Must be available to work Friday 6:45a-11:45am
*Hiring candidates available to work shifts between 11:30am - 6pm
Work Location
Rivertrail Service Centers (Loc)
Posting Detail Information
Posting Number
20155568P
Open Date
09/01/2026
Close Date
11/02/2026
Open Until Filled
No
Special Instructions for Applicant
Applicant Availability Form

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