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Hr Service Center Representative Jobs (NOW HIRING)

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

... Service Center Representative PRIMARY PURPOSE : To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide ...

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Hr Service Center Representative information

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How much do hr service center representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for hr service center representative in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are HR Service Center Representatives?

HR Service Center Representatives are professionals who serve as the primary point of contact for employees and managers seeking assistance with human resources-related inquiries. They handle questions about benefits, payroll, company policies, onboarding, and other HR services, often via phone, email, or internal ticketing systems. These representatives play a crucial role in ensuring employees receive timely, accurate information and support regarding their employment. Their responsibilities may also include escalating complex issues to specialized HR staff and maintaining confidential employee records.

What does an HR representative do?

An HR Service Center Representative handles employee inquiries related to benefits, policies, payroll, and other HR services. They assist with onboarding, record keeping, and use HR information systems to ensure smooth communication between employees and the HR department.

What is the difference between Hr Service Center Representative vs HR Coordinator?

AspectHr Service Center RepresentativeHR Coordinator
Primary RoleHandles employee inquiries, provides HR support, manages HR systemsCoordinates HR activities, assists with recruitment, onboarding, and employee relations
Required CredentialsHigh school diploma or equivalent; some roles may prefer HR certificationsBachelor's degree in HR, Business, or related field; HR certifications beneficial
Work EnvironmentCustomer service setting, HR help desks, call centersOffice environment, HR departments, administrative settings
Employer & Industry UsageCommon in large organizations, HR outsourcing firmsWidely used across industries for HR support roles

The main difference is that Hr Service Center Representatives primarily focus on responding to employee inquiries and supporting HR systems, often in a customer service setting. HR Coordinators have a broader role in coordinating HR functions like recruitment and onboarding, typically requiring more HR-specific education and certifications.

What are the key skills and qualifications needed to thrive as an HR Service Center Representative, and why are they important?

To thrive as an HR Service Center Representative, you need a solid understanding of human resources practices, customer service skills, and often a bachelor's degree in HR or a related field. Familiarity with HR information systems (HRIS), case management tools, and ticketing systems is typically required. Strong communication, problem-solving, and empathy are essential soft skills for effectively assisting employees and resolving inquiries. These competencies ensure efficient support, accurate information delivery, and a positive employee experience within the organization.

What is the 70 30 rule in hiring?

The 70/30 rule in hiring suggests that employers should allocate approximately 70% of their focus on evaluating a candidate's skills, experience, and qualifications, and 30% on assessing cultural fit and soft skills. For HR Service Center Representatives, this balance helps ensure candidates are both capable and aligned with company values, leading to better retention and performance.

What job makes $10,000 a month without a degree?

Certain high-paying sales roles, such as real estate brokers or insurance agents, can earn $10,000 or more monthly through commissions, often without requiring a college degree. Additionally, skilled trades like commercial pilots or specialized tech roles may reach this income level with experience and certifications, but typically involve technical training rather than a traditional degree.

What is an HR service center representative?

An HR service center representative is a professional who provides support to employees and managers by handling HR-related inquiries, such as benefits, payroll, and policies. They often use HR information systems and require strong communication skills to resolve issues efficiently.

What are some common challenges faced by HR Service Center Representatives, and how can they be addressed?

HR Service Center Representatives often encounter challenges such as managing high volumes of inquiries, handling sensitive employee information, and navigating complex HR policies. Successfully addressing these challenges requires strong organizational skills, attention to detail, and the ability to communicate clearly and empathetically. Utilizing knowledge bases, established protocols, and collaboration with HR specialists can help streamline responses and ensure employees receive accurate information in a timely manner.
More about Hr Service Center Representative jobs
What cities are hiring for Hr Service Center Representative jobs? Cities with the most Hr Service Center Representative job openings:
What states have the most Hr Service Center Representative jobs? States with the most job openings for Hr Service Center Representative jobs include:
Service Center Representative

Service Center Representative

Boston College

Chestnut Hill, MA • On-site

Other

Posted 9 days ago


Boston College rating

9.0

Company rating: 9.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

20th of 536 rated colleges and universities


Job description

Service Center Representative

The Service Center Representative provides a prompt, efficient andprofessional response in a variety of areas within the Clough School ofTheology and Ministry (CSTM), including day-to-day operations, support forStudent Affairs and Career Services, and supervision of Graduate Assistants.
This position reports to the Associate Dean, Finance andAdministration.
Responsible for a variety of inquiries received from CSTM personnel inall ancillary support areas. These include hospitality (reception / deskcoverage), back-office operations, event support, student worker oversight, andStudent Affairs and Career Services support. Additionally, the incumbentreceives the necessary cross-training to allow him/her to handle other areassupported by the Service Center.
Office Functions (50%)
-- Fulfills general office work within CSTM Service Center, including greeting guests, responding to inquiries, and providing assistance to CSTM faculty, staff, students, as well as campus partners and the wider public.
-- Staffs CSTM Service Center Front Desk.
-- Serves as primary liaison with BC mailroom and handles all incoming and outgoing mail, UPS, FedEx, etc.
-- Serves as primary liaison for maintenance of the copier/printer/scanners.
-- Works with Associate Dean, Finance and Administration on submission of Facilities Work Order Requests.
-- Maintains all supplies and forms.
-- Works with the administrative team to coordinate orientation events in the fall, winter, and summer.
-- Provides administrative support to the Associate Dean, Student Affairs and Career Services
-- Serves as part of CSTM administrative team, participating in regular meetings and the overall life of the school.
Graduate and Student Assistants (20%)
In collaboration with the Associate Dean Finance and Administration,trains and onboards new Graduate and Student Assistants in the CSTM ServiceCenter and serves as a resource to all CSTM Graduate and Student Assistants. Thisincludes:
-- Assisting with GA Orientation for CSTM GAs and SAs and partner GAs.
-- Coordinating Service Center GA and SA Orientation programs.
-- Developing and maintaining office schedule for Service Center GAs each semester (Fall, Spring, Summer).
-- Assigning Service Center GAs to cover events each semester (Fall, Spring, Summer).
-- Working with team of Service Center GAs on day-to-day operations and managing projects for which they are responsible.
-- Leading weekly Service Center GA meetings.
-- Coordinating GA support, if possible, over breaks.
Fiscal and Grant Management Support (30%)
-- Provides general fiscal and administrative support to CSTM administration and    
faculty.
-- Processes Accounts Payable expense reports and vouchers, professional independent contractor employment paperwork, and vendor payments.
-- Coordinates CSTM student conference funding application process and awards.
Hiring Range: 24.12/hr to 30.14/hr. Pay rate commensurate with relevant experience.