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Hr Service Center Representative Jobs (NOW HIRING)

Randstad

HR Service Center Representative

Providence, RI · On-site

$23 - $24/hr

HR Service Center Representative Job Overview * Job Title: HR Service Center Representative * Job ... HR-related inquiries and concerns. The representative provides high-quality customer service by ...

Bannerhealth

Senior Service Center Representative

$20.01 - $30.01/hr

Learn more at As a Senior Service Center Representative for Banner Plans & Networks you will take inbound calls answering member and provider questions regarding coverage, benefits, claims, and other ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

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All JobsHr Service Center Representative Jobs

Hr Service Center Representative information

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$26

How much do hr service center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for hr service center representative in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What is an HR Service Center Representative?

HR Service Center Representatives are professionals who serve as the primary point of contact for employees and managers seeking assistance with human resources-related inquiries. They handle questions about benefits, payroll, company policies, onboarding, and other HR services, often via phone, email, or internal ticketing systems. These representatives play a crucial role in ensuring employees receive timely, accurate information and support regarding their employment. Their responsibilities may also include escalating complex issues to specialized HR staff and maintaining confidential employee records.

What skills and qualifications are needed to thrive as an HR Service Center Representative?

To thrive as an HR Service Center Representative, you need a solid understanding of human resources practices, customer service skills, and often a bachelor's degree in HR or a related field. Familiarity with HR information systems (HRIS), case management tools, and ticketing systems is typically required. Strong communication, problem-solving, and empathy are essential soft skills for effectively assisting employees and resolving inquiries. These competencies ensure efficient support, accurate information delivery, and a positive employee experience within the organization.

What are common challenges faced by HR Service Center Representatives, and how can they be addressed?

HR Service Center Representatives often encounter challenges such as managing high volumes of inquiries, handling sensitive employee information, and navigating complex HR policies. Successfully addressing these challenges requires strong organizational skills, attention to detail, and the ability to communicate clearly and empathetically. Utilizing knowledge bases, established protocols, and collaboration with HR specialists can help streamline responses and ensure employees receive accurate information in a timely manner.

What is the difference between Hr Service Center Representative vs HR Coordinator?

AspectHr Service Center RepresentativeHR Coordinator
Primary RoleHandles employee inquiries, provides HR support, manages HR systemsCoordinates HR activities, assists with recruitment, onboarding, and employee relations
Required CredentialsHigh school diploma or equivalent; some roles may prefer HR certificationsBachelor's degree in HR, Business, or related field; HR certifications beneficial
Work EnvironmentCustomer service setting, HR help desks, call centersOffice environment, HR departments, administrative settings
Employer & Industry UsageCommon in large organizations, HR outsourcing firmsWidely used across industries for HR support roles

The main difference is that Hr Service Center Representatives primarily focus on responding to employee inquiries and supporting HR systems, often in a customer service setting. HR Coordinators have a broader role in coordinating HR functions like recruitment and onboarding, typically requiring more HR-specific education and certifications.

More about Hr Service Center Representative jobs

What cities are hiring for Hr Service Center Representative jobs?

Cities with the most Hr Service Center Representative job openings:

What states have the most Hr Service Center Representative jobs?

States with the most job openings for Hr Service Center Representative jobs include:

What job categories do people searching Hr Service Center Representative jobs look for?

The top searched job categories for Hr Service Center Representative jobs are:

Hr Service Center Representative jobs near you
Infographic showing various Hr Service Center Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.

HR Service Center Representative

Randstad

Providence, RI • On-site

$23 - $24/hr

Full-time

Posted 6 days ago

Key responsibilities

  • Address employee inquiries regarding HR policies, benefits, procedures, and employment matters.

  • Assist employees with HR tasks such as onboarding, benefit enrollments, and updating personal information.

  • Resolve issues related to payroll, benefits, and workplace policies in a timely manner.

Job description

HR Service Center Representative

Job Overview

  • Job Title: HR Service Center Representative
  • Job Type: Temporary Contract (4 months)
  • Work Location: On-Site | Providence, RI
  • Target Start Date: September 21, 2026
  • Compensation: $24.00 / hour

Position Summary Reporting to the HR Service Center Program Manager, the HR Service Center Representative serves as the frontline point of contact for employees seeking assistance with general HR-related inquiries and concerns. The representative provides high-quality customer service by addressing employee questions, resolving

salary: $23 - $24 per hour
shift: First
work hours: 8 AM - 5 PM
education: Associate

Responsibilities

Key Responsibilities

  • Address inquiries regarding HR policies, benefits, procedures, and general employment matters.
  • Assist employees with HR tasks, including onboarding, benefit program enrollments (health, retirement, wellness), and personal information updates.
  • Resolve issues related to payroll, benefits, and workplace policies in a timely manner.
  • Utilize an electronic case management tool to maintain accurate records of employee interactions and resolutions for reporting purposes.
  • Educate employees on company HR policies, updates, and available self-service resources.
  • Handle sensitive employee data with strict confidentiality and discretion, adhering to privacy standards.
  • Apply critical thinking to identify when cases should be escalated to Tier 1 (senior team members) or Tier 2 (subject matter experts), communicating response expectations clearly to employees.
  • Use the HR Information System (HRIS) to reference employee data and work history.
  • Maintain high levels of employee satisfaction through prompt, courteous, and accurate support.
  • Perform other related duties as assigned.

Skills
  • Follow-up
  • Active Listening
  • Empathy
  • Telephone Etiquette
  • Patient Support

    • Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

    • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.

Randstad USA logo

About Randstad USA

Sourced by ZipRecruiter

Our business is supporting business productivity, from matching the right people with great jobs to custom project solutions and consulting. We use innovative technologies and a passion for people to provide you with the best experience possible. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

View All Randstad USA Jobs