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Human Resources Service Center Jobs (NOW HIRING)

JOB SUMMARY The HR Service Center Manager is responsible for overseeing HR service delivery provided by an external vendor. This role serves as the primary liaison between the company and the third ...

About the Role We're looking for a detail-oriented and customer-focused HR professional to join our Americas HR Service Center team. In this role, you'll provide centralized HR support to employees ...

The HR Service Center Specialist is responsible for the administration and coordination of human resources services throughout the employee lifecycle. This position provides professional support to ...

The HR Service Center Specialist is responsible for the administration and coordination of human resources services throughout the employee lifecycle. This position provides professional support to ...

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Human Resources Service Center information

See salary details

$26.5K

$44.2K

$60K

How much do human resources service center jobs pay per year?

As of Jun 12, 2026, the average yearly pay for human resources service center in the United States is $44,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $48,000.00 per year, depending on experience, location, and employer.

What is a Human Resources Service Center?

A Human Resources Service Center (HRSC) is a centralized hub within an organization that provides support and services related to HR functions for employees and managers. It typically handles tasks such as payroll inquiries, benefits administration, onboarding, employee records management, and policy questions. The HRSC streamlines processes, improves efficiency, and ensures consistent delivery of HR services across the organization. Many organizations use HRSCs to free up HR business partners for more strategic work and to provide employees with a single point of contact for HR-related needs.

What are the key skills and qualifications needed to thrive as a Human Resources Service Center representative, and why are they important?

To thrive as a Human Resources Service Center representative, you need knowledge of HR policies, strong problem-solving abilities, and often a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and payroll or benefits platforms is typically required. Excellent interpersonal skills, attention to detail, and the ability to handle sensitive situations with discretion set top candidates apart. These skills ensure efficient and accurate support to employees, contributing to positive workplace experiences and compliance with organizational policies.

What are some typical challenges faced by professionals working in a Human Resources Service Center, and how can they be managed?

Professionals in a Human Resources Service Center often handle high volumes of employee inquiries and must navigate complex HR policies while delivering consistent, timely support. Common challenges include managing sensitive information with confidentiality, addressing diverse employee needs, and adapting to evolving HR technologies. Success in this role requires strong communication skills, attention to detail, and agility in learning new HR software. Building strong teamwork and maintaining clear documentation can also help manage workload and ensure smooth operations.

What is the difference between Human Resources Service Center vs HR Coordinator?

AspectHuman Resources Service CenterHR Coordinator
CredentialsTypically requires HR certifications or degreesOften requires HR or related degrees, certifications are a plus
Work EnvironmentCentralized support hub, often in corporate officesOffice setting, interacting with employees and management
Employer & Industry UsageUsed across large organizations for HR support functionsCommon in various industries for HR administrative tasks
Search & Comparison IntentPeople seeking HR support or HR department rolesIndividuals looking for HR administrative or support roles

The Human Resources Service Center functions as a centralized hub providing HR support and services across an organization, while an HR Coordinator handles specific administrative tasks within the HR department. Both roles require HR knowledge and often similar credentials, but their scope and work environment differ.

More about Human Resources Service Center jobs
What states have the most Human Resources Service Center jobs? States with the most job openings for Human Resources Service Center jobs include:
Infographic showing various Human Resources Service Center job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, 27% Part Time, 3% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,245 per year, or $21.3 per hour.
HR Service Center Page

HR Service Center Page

The New York Public Library

New York, NY

Part-time

Posted 12 days ago


New York Public Library rating

7.1

Company rating: 7.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

Description
The HR Service Center is a critical part of the HR team that provides expert support and guidance to the employees and managers of the New York Public Library. The HR Service Center provides administrative and first line support in various initiatives to provide a one stop shop for employees and retirees.

The HR Service Center Page provides operational and administrative support for the HR Service Center Associates who serves as the first point of contact for HR inquiries and daily processing of employee benefit event transactions, and ensures that  processes and transactions are processed in an efficient, accurate and timely manner.  

This role is ideal for someone looking to pursue a career in Human Resources. 

Key Responsibilities
Reporting to the Associate Manager, HR Operations, the Page is responsible for a variety of tasks that support all areas within the HR Service Center, including:
  • Assisting with correspondence and other administrative duties for HR Service Center
  • Filing, faxing, copying and/or mailing important documents, personnel files, or training materials
  • Creating and auditing personnel files
  • Answering phones and taking messages
  • Ordering and maintaining inventory of supplies
  • Assisting with special projects
  • Perform additional related duties as required

Skills Knowledge and Expertise
  • Current enrollment in a degree program at an accredited school
  • Proper employment certificate for minors under 18 as required by NYS law
  • Excellent customer service and the ability to deal effectively and courteously with employees and the general public
  • Strong ability to communicate effectively both verbally and in writing
  • Great organizational skills and the ability to complete work with a strong attention to detail
  • Strong technology and computer skills, including Google applications and intermediate to advanced proficiency with Microsoft Office applications

More
Core Values
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems
  • Be Curious in all aspects of your work
Physical Duties
  • Limited physical effort is required

What New York Public Library employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


New York Public Library logo

About New York Public Library

Sourced by ZipRecruiter

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations--including research and branch libraries--throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

Industry

Libraries and archives

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1895