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66 Cummins Technical Support Associate Jobs Hiring Near You

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Cummins Jobs Information

What is it like to work at Cummins?

Cummins is a company that values diversity, equity, and inclusion, with a culture that emphasizes collaboration, innovation, and community involvement. The company has a global presence with a diverse range of roles, from engineering and manufacturing to sales and customer support, and offers a dynamic work environment with opportunities for professional growth and development. Working at Cummins may appeal to candidates who are passionate about making a positive impact on the environment and society, as the company is committed to powering a more sustainable future through its products and services.

What makes Cummins an attractive place to work?

Cummins is a leading global power technology leader known for its commitment to innovation, sustainability, and customer satisfaction, with a strong presence in the heavy-duty engine and power generation markets. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on cutting-edge projects and develop skills in a variety of fields. Joining Cummins provides a chance to be part of a global organization that values diversity, inclusion, and employee development, with opportunities to make a meaningful impact in the industry and contribute to the company's mission to make people's lives better by powering a more prosperous world.

Do workers at Cummins get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Cummins pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

At Cummins, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
35% of people say they have to use vacation days when they’re out sick.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Cummins affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Cummins?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 105 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 85% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 71 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Cummins worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cummins workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Cummins workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 49 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Cummins?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cummins managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Cummins spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Cummins?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 98 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Cummins job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Cummins good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cummins feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cummins get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 97 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Cummins?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 102 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cummins enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 90 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cummins recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 107 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Cummins?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Cummins?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 102 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Cummins’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 100 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Cummins is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Technical Support Associate jobs?
What are the most popular jobs at Cummins?
What are the most popular categories at Cummins?
Infographic showing various Technical Support Associate job openings at Cummins in the United States as of July 2026, with employment types broken down into 95% Full Time, 1% Part Time, 1% Temporary, and 3% Nights. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution.
CoGen Technical Support Associate

CoGen Technical Support Associate

CoolSys

New Philadelphia, PA • On-site

$58/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

50th of 242 rated repair and maintenance companies

Job description

Overview
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.
Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.
CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
No wonder Newsweek named CoolSys one of America's Greatest Workplaces!
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
  • Competitive pay: $58-70K
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities
  • Monitor real-time operations of cogeneration units, combustion engines, and auxiliary energy systems via central control interfaces.
  • Identify, log, and classify alarm failures, system deviations, and critical technical alerts.
  • Analyze operational and performance data and independently determine appropriate response strategies, escalation priorities, and corrective action recommendations.
  • Lead technical analysis of equipment failures and operational anomalies, providing recommendations to management and engineering teams regarding corrective actions, maintenance priorities, and operational risk mitigation. Assists in executing remote reset protocols or adjustments under the direct guidance of senior engineering staff.
  • Document technical findings and steps taken during the troubleshooting process to build our internal knowledge base.
  • Serve as a technical advisor to clients regarding equipment performance, maintenance planning, and operational optimization. Drafts and deliver clear, timely notifications regarding system outages, active failures, and estimated resolution times.
  • Compile routine operational reports for clients, highlighting uptime, energy production metrics, and maintenance intervals.
  • Analyze performance trends and recommend process improvements to enhance operational efficiency.
  • Utilize technical drawings, manuals, and equipment bills of materials (BOM) to precisely identify and specify replacement parts.
  • Coordinate with vendor networks and dealers to check parts availability, request quotes, and track lead times.
  • Assist the engineering and field service teams in organizing technical kits for scheduled maintenance or emergency repairs.

Qualifications
  • 1-3 years troubleshooting combusting power generation systems and controls.
  • Experience analyzing complex equipment performance issues and developing solutions based on technical knowledge, system data, and operational requirements.
  • Computer skills.
  • Customer skills to communicate issues and advise on solutions.

Join Us
Today, there are 27 different companies that make up the CoolSys family of brandsOur valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
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CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

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