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62 Cummins Technical Support Associate Jobs Hiring Near You

Xerox

Software Technical Support Associate

Ann Arbor, MI · On-site

... support Managed Services initiatives * - Managed Services site architecture and infrastructure programs * Mentor on-site technical account associates and transfers skills that will enable the AA to ...

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

... support Managed Services initiatives * - Managed Services site architecture and infrastructure programs * Mentor on-site technical account associates and transfers skills that will enable the AA to ...

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Cummins Jobs Information

What is it like to work at Cummins?

Cummins is a company that values diversity, equity, and inclusion, with a culture that emphasizes collaboration, innovation, and community involvement. The company has a global presence with a diverse range of roles, from engineering and manufacturing to sales and customer support, and offers a dynamic work environment with opportunities for professional growth and development. Working at Cummins may appeal to candidates who are passionate about making a positive impact on the environment and society, as the company is committed to powering a more sustainable future through its products and services.

Do workers at Cummins get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 106 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Cummins pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 122 people who took the Breakroom Quiz between May 2025 and May 2026.

At Cummins, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 114 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Cummins affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 118 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Cummins?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 124 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 98% of people with changing schedules find out their shifts one week or less ahead of time.
  • 2% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 44 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Cummins worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 89 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Cummins workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 79 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Cummins workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 87 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to get time off at Cummins?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 120 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Cummins managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Cummins spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 91 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Cummins?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 118 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Cummins job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Cummins good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cummins feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 112 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cummins get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 115 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Cummins?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 120 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cummins enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 106 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cummins recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 126 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Cummins?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 118 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Cummins?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 119 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Cummins’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 119 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Cummins is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 117 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Technical Support Associate jobs?
What are the most popular jobs at Cummins?
What are the most popular categories at Cummins?
Infographic showing various Technical Support Associate job openings at Cummins in the United States as of May 2026, with employment types broken down into 94% Full Time, 2% Part Time, 3% Nights, and 1% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Corporate Technical Support Associate

AMCON Distributing Company

Omaha, NE • On-site

Full-time

Posted 13 days ago

AMCON Distributing Company rating

7.0

Company rating: 7.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

198th of 336 rated retail wholesalers

Job description

Job Summary:
The Technical Support Associate will provide technical assistance to both employees and customers in troubleshooting and resolving computer-related issues.
Duties/Responsibilities:
  • Mobile Device Management: connecting to network, installing applications. Examples include cell phones, tablets, mobile printers etc. (WMS equipment: wrist units and ring scanners a plus).
  • Ordering, Receiving and Shipping equipment in/out of the Corporate office.

Maintaining and regular audits of assets such as an inventory management system.
  • Identifies, investigates, and resolves user problems with computer software and hardware.
  • Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.
  • Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
  • Assists users with installation of software and troubleshooting of related problems; refers more complicated issues to appropriate staff.
  • Communicates regularly with other members of the support team to discuss recurring problems and to share solutions and best practices.
  • Setting up or repairing computer hardware and other associated devices such as printers and scanners; arranges some repairs with third party vendors.
  • Troubleshooting system failures and identifying roadblocks in the network
  • Setting up new users and giving them appropriate access
  • Monitoring computer and telecommunication systems to improve network performance
  • Performing backup procedures to reduce the risk of data loss
  • Attends training sessions on new equipment, software, platforms, and other products; assists with development of user manuals and similar documentation for these products.
  • Maintains knowledge of technology innovations and trends.
  • Performs other related duties as assigned.

Required Skills/Abilities:
• Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills, especially remotely.

• Ability to explain technical issues to technical and nontechnical employees and customers.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn an array of computer hardware and software.
Education and Experience:
• Bachelor's degree in Computer Science or related disciplines preferred.
• At least three years of experience in customer technical support highly preferred.
• System or network administration, VMware, telecommunications knowledge.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Apply