Infosys
Infosys

60 Infosys Technical Support Associate Jobs Hiring Near You

Technical Helpdesk

Indianapolis, IN · On-site

$32K - $41K/yr

... Infosys Limited, provides transformative business process management services globally. They are seeking a Senior Process Associate - Technical Helpdesk to provide technical support for customers ...

Technical Helpdesk

Indianapolis, IN · On-site

$35K - $44K/yr

Senior Process Associate - Technical Helpdesk In this role, you will provide accounting and ... Provides technical support for customers needing assistance with People Soft (Team Works ...

Provide first-level technical support to end users (in-person, remote, or via ticketing tools). • ... Infosys is unable to provide immigration sponsorship for this role now or in the future. Preferred ...

Infosys is a global leader in next-generation digital services and consulting. They are seeking a ... Support the preparation of technical and commercial proposals, aligning them with client needs and ...

... and develop technical documentation for deployed systems • Align release schedules and ... Modern Desktop Administrator Associate) Company : Infosys is a technology company that offers ...

Why Start Your Career at Infosys Comprehensive onboarding and technical training programs for new ... support Inclusive, values driven workplace with strong learning culture The job entails sitting as ...

In the assigned Job Role of Technology Associate, your Area Of Responsibility will be as below: • ... Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital ...

Job Summary : Infosys is a global leader in next-generation digital services and consulting ... The Technology Associate role involves assisting in coding, testing, and troubleshooting to enhance ...

In the assigned Job Role of Technology Associate, your Area Of Responsibility will be as below: • ... Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital ...

... and develop technical documentation for deployed systems • Align release schedules and ... Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital ...

Provide first-level technical support to end users (in-person, remote, or via ticketing tools ... Infosys is unable to provide immigration sponsorship for this role now or in the future. Overview ...

Production Support Engineer

Raleigh, NC · On-site

$40.75 - $53.25/hr

Infosys is a global leader in next-generation digital services and consulting. In the role of ... and develop technical documentation for deployed systems • Align release schedules and ...

Java Full Stack Developer

Princeton, MA · On-site

$78K - $120K/yr

Provide technical support and troubleshooting for AS400 systems. Additional Skills: • Excellent ... Infosys is unable to provide immigration sponsorship for this role now or in the future. Overview ...

Provide technical support and troubleshooting for AS400 systems. Additional Skills: • Excellent ... Infosys is unable to provide immigration sponsorship for this role now or in the future. Overview ...

VMware Cloud Foundation (VCF) Engineer

Burlington, VT · On-site

$51.25 - $64/hr

... technical proficiency in providing L2/L3 support of VMware environment running on VMware Cloud ... Infosys is unable to provide immigration sponsorship for this role now or in the future. Preferred ...

Infosys is a global leader in digital services and consulting, and they are seeking an Associate to ... meet project's technical specifications​ • Participate in troubleshooting and resolving ...

Provide technical support and troubleshooting for AS400 systems. Additional Skills: • Excellent ... Infosys is unable to provide immigration sponsorship for this role now or in the future. Overview ...

Sales: Supports Associate Partners and Partners in pursuit and proposal work. Identifies ... Infosys is unable to provide immigration sponsorship for this role at this time. * Ability to ...

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Infosys Jobs Information

What is it like to work at Infosys?

Infosys is a technology company that values innovation, collaboration, and employee growth, fostering a culture of continuous learning and professional development. The company's team structure is designed to encourage cross-functional collaboration, with employees working in agile teams to deliver projects and solutions to clients. Working at Infosys may appeal to candidates who are interested in a dynamic and challenging work environment, with opportunities to work on diverse projects, develop new skills, and contribute to the company's mission of using technology to improve people's lives.

Do workers at Infosys get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Infosys pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and June 2026.

At Infosys, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
35% of people say they have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Infosys affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Infosys?

Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 42% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at Infosys worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Infosys workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
68% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Infosys workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Infosys?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Infosys managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Infosys spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
31% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Infosys?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Infosys good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Infosys feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Infosys get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at Infosys?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Infosys enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Infosys recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Infosys?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Infosys?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Infosys’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Infosys is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and June 2026.
Infographic showing various Technical Support Associate job openings at Infosys in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.
Technical Helpdesk

Technical Helpdesk

Infosys

Indianapolis, IN • On-site

$32K - $41K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Infosys rating

7.4

Company rating: 7.4 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

107th of 210 rated it services


Job description

Job Summary:
Infosys BPM Limited, a subsidiary of Infosys Limited, provides transformative business process management services globally. They are seeking a Senior Process Associate - Technical Helpdesk to provide technical support for customers using PeopleSoft applications and manage service requests.
Responsibilities:
• Provides technical support for customers needing assistance with People Soft (Team Works) applications, HCM, Financials, and ESS (Employee Self Service). SOG (State of Georgia) travel inquires/requests.
• Requires the ability to listen, comprehend, and communicate with customers in conveying information.
• Review employees’ records, input information, and apply data entry to various modules located within PeopleSoft (TeamWorks) HCM and Financials modules and the Concur system for State Tavel employees.
• Log in utilizing call center application P28 (Platform 28 software to answer voice calls, responds to SR (Service Request) tickets concerning routine to complex inquiries.
• Utilize Oracle Customer Relationship Management (CRM) applications to evaluate customers' comments, including attachments, and communicate detailed written responses toward service requests.
Qualifications:
Required:
• High School Diploma or GED Equivalent.
• At least 1 year of experience in helpdesk
Preferred:
• Experience supporting ERP applications (PeopleSoft) and Workday either on helpdesk, or in a customer service role.
• Fundamental Knowledge of Accounting, Human Resources, and Payroll.
• Ability to effectively communicate verbally, active listening skills, good speaking voice, proper use of grammar exert pleasant, courteous demeanor.
• Entry-level skill in the use of Microsoft applications Word, Outlook, Excel, and Microsoft Teams, and familiarity with all internet browsers.
Company:
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services. Founded in 1981, the company is headquartered in Bangalore, IND, with a team of 10001+ employees. The company is currently Late Stage.

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