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60 Keywords Studios Technical Support Associate Jobs Hiring Near You

Keywords Studios

Studio Head - Syllabes

Montreal, QC · On-site

Fluency in French and English (oral and written) to deliver support for international clientele, both internally and externally. Benefits Keywords Studios is dedicated to following a well-established ...

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Keywords Studios Jobs Information

What is it like to work at Keywords Studios?

Keywords Studios is a global company that values collaboration, innovation, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company operates with a decentralized structure, allowing teams to work closely with clients and other studios to deliver high-quality services, including localization, testing, and quality assurance. Keywords Studios also invests in employee development, providing training and opportunities for growth within the company.

Working at Keywords Studios may appeal to candidates who are passionate about the gaming and entertainment industry, as the company offers a unique opportunity to be part of a global network of experts and contribute to the creation of engaging experiences for players worldwide.
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Infographic showing various Technical Support Associate job openings at Keywords Studios in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 54% Physical, and 46% Remote job distribution.
Distribution Support Associate

Distribution Support Associate

Keywords Studios

Indianapolis, IN

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST

Overtime: Occasional

Pay Rate: $23.00+ per hour depending on experience level

Keywords Studios is currently seeking an enthusiastic Distribution Support Associate to join our Product Research and Development team. This exciting opportunity involves collaborating with our esteemed pharmaceutical client in the vibrant city of Indianapolis, IN.

This team is responsible for providing documentation for clinical trial and compassionate care drugs shipped around the world. They are responsible for ensuring the documentation meets the requirements of the specific country.

Responsibilities:

- Daily Transactional Support

- Create receipt and shipping files, and manage transfer of documentation to warehouse personnel

- Obtain required documentation from multiple sources coming from the following

  • US and OUS Packager Hub/Depot
  • Shipment of Finished Good Materials (Domestic and International)

- Communicate with carriers and hubs/depots to facilitate shipment activities

- Order management

- Confirm shipments in CTWIN warehouse management and distribution system

- Track/confirm/receive Proof of Delivery and Acknowledgement of Receipt

- Manage group email boxes and process data and requests

- Reporting

  • Daily Pending Shipments Report
  • Daily Confirmed Shipments Report
  • Daily Outstanding Proof of Delivery Report
  • Oversight Reports - ran as requested by management
  • Reports must be uploaded into collaboration site daily

- Investigator Initiated Trial Reorder Process

- Supply planning transfers/Daily transactional support

- Discuss impact to supplies as needed, based on material usage, temperature excursions, and other instances to make adjustments as directed by the Clinical Trial Supply Planning Organization

- Data entry into distribution business tools (Planning Receipt, Chrono and Planning Stickering)

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our "can do" attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.

Requirements

  • A bachelors degree or equivalent experience
  • Transportation knowledge
  • Customs experience is a plus
  • Must be detail oriented

Benefits

KeyWords provides all its contingent workforce with:

  • Medical, dental and vision benefits
  • Paid time off (including sick and select holidays)
  • 401(k) enrollment with 3% employer matching

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

Role Information: EN
Studio: Keywords Studios
Location: Indianapolis, IN
Area of Work: Distribution
Service: Clinical trials
Employment Type: Contractor
Working Pattern: Full Time

This Organization Participates in E-Verify

Keywords Studios is committed to fair and ethical hiring practices. We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience. Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.

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About Keywords Studios

Sourced by ZipRecruiter

Whatever the scale of your project, whatever the time frame, whatever your location: Keywords is here for you, bringing our network of 13,000+ people and 70+ studios together to deliver the unified solutions you need. We offer everything necessary to ensure your project achieves its full potential and that strategic opportunities are turned into long-term growth. The games industry is complex and fast-moving. Working with Keywords allows you to remain lean and agile, and to remain focused on creating the world’s most immersive playing experiences. Our network of studios brings best-in-class experience, expertise, technology and capacity across the full development, release and player-support lifecycle.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

Social media

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