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61 Cummins Customer Service Representative Jobs Hiring Near You

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Cummins Jobs Information

What is it like to work at Cummins?

Cummins is a company that values diversity, equity, and inclusion, with a culture that emphasizes collaboration, innovation, and community involvement. The company has a global presence with a diverse range of roles, from engineering and manufacturing to sales and customer support, and offers a dynamic work environment with opportunities for professional growth and development. Working at Cummins may appeal to candidates who are passionate about making a positive impact on the environment and society, as the company is committed to powering a more sustainable future through its products and services.

What makes Cummins an attractive place to work?

Cummins is a leading global power technology leader known for its commitment to innovation, sustainability, and customer satisfaction, with a strong presence in the heavy-duty engine and power generation markets. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on cutting-edge projects and develop skills in a variety of fields. Joining Cummins provides a chance to be part of a global organization that values diversity, inclusion, and employee development, with opportunities to make a meaningful impact in the industry and contribute to the company's mission to make people's lives better by powering a more prosperous world.

Do workers at Cummins get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Cummins pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and August 2026.

At Cummins, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 78 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Cummins affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Cummins?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 84% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Cummins worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cummins workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 168 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Cummins workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 97 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Cummins?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cummins managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 186 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Cummins spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 189 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Cummins?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Cummins job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Cummins good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Cummins?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Cummins?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Cummins?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Cummins’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Cummins is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Cummins?

What are the most popular categories at Cummins?

Infographic showing various Customer Service Representative job openings at Cummins in the United States as of August 2026, with employment types broken down into 93% Full Time, 1% Part Time, and 6% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Customer Operations

Kansas City, MO • On-site

$15.50 - $21.25/hr

Other

Re-posted 26 days ago

Job description

Spectrum Mobile Customer Service Representative

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.

Responsibilities

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

Apply