Cummins
Cummins

63 Cummins Customer Service Representative Jobs Hiring Near You

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Cummins Jobs Information

What is it like to work at Cummins?

Cummins is a company that values diversity, equity, and inclusion, with a culture that emphasizes collaboration, innovation, and community involvement. The company has a global presence with a diverse range of roles, from engineering and manufacturing to sales and customer support, and offers a dynamic work environment with opportunities for professional growth and development. Working at Cummins may appeal to candidates who are passionate about making a positive impact on the environment and society, as the company is committed to powering a more sustainable future through its products and services.

What makes Cummins an attractive place to work?

Cummins is a leading global power technology leader known for its commitment to innovation, sustainability, and customer satisfaction, with a strong presence in the heavy-duty engine and power generation markets. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on cutting-edge projects and develop skills in a variety of fields. Joining Cummins provides a chance to be part of a global organization that values diversity, inclusion, and employee development, with opportunities to make a meaningful impact in the industry and contribute to the company's mission to make people's lives better by powering a more prosperous world.

Do workers at Cummins get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Cummins pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

At Cummins, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
35% of people say they have to use vacation days when they’re out sick.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Cummins affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Cummins?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 105 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 85% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 71 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Cummins worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cummins workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Cummins workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 49 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Cummins?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cummins managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Cummins spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Cummins?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 98 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Cummins job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Cummins good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cummins feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cummins get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 97 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Cummins?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 102 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cummins enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 90 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cummins recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 107 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Cummins?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Cummins?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 102 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Cummins’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 100 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Cummins is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
Infographic showing various Customer Service Representative job openings at Cummins in the United States as of July 2026, with employment types broken down into 95% Full Time, 1% Part Time, 1% Temporary, and 3% Nights. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Customer Operations

Cheektowaga, NY

$20/hr

Full-time

Posted 21 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

CUSTOMER SERVICE REPRESENTATIVE $20/HOUR

IN-OFFICE POSITION-Cheektowaga, NY

EVENING AND WEEKEND AVAILABILITY REQUIRED

Next Start Date: Monday, September 14th, 2026

Training Schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-NL1
CRP113 2026-76923 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time