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61 Cummins Customer Service Representative Jobs Hiring Near You

GX Louisiana

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

GX Louisiana

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Cummins Jobs Information

What is it like to work at Cummins?

Cummins is a company that values diversity, equity, and inclusion, with a culture that emphasizes collaboration, innovation, and community involvement. The company has a global presence with a diverse range of roles, from engineering and manufacturing to sales and customer support, and offers a dynamic work environment with opportunities for professional growth and development. Working at Cummins may appeal to candidates who are passionate about making a positive impact on the environment and society, as the company is committed to powering a more sustainable future through its products and services.

What makes Cummins an attractive place to work?

Cummins is a leading global power technology leader known for its commitment to innovation, sustainability, and customer satisfaction, with a strong presence in the heavy-duty engine and power generation markets. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on cutting-edge projects and develop skills in a variety of fields. Joining Cummins provides a chance to be part of a global organization that values diversity, inclusion, and employee development, with opportunities to make a meaningful impact in the industry and contribute to the company's mission to make people's lives better by powering a more prosperous world.

Do workers at Cummins get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Cummins pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and August 2026.

At Cummins, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 78 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Cummins affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Cummins?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 84% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Cummins worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cummins workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 168 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Cummins workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 97 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Cummins?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cummins managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 186 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Cummins spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 189 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Cummins?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Cummins job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Cummins good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Cummins?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Cummins?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Cummins?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Cummins’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Cummins is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Cummins?

What are the most popular categories at Cummins?

Infographic showing various Customer Service Representative job openings at Cummins in the United States as of August 2026, with employment types broken down into 93% Full Time, 1% Part Time, and 6% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

CSR Customer Service Representative

GX Louisiana

Baton Rouge, LA

$14 - $19/hr

Full-time

Re-posted 24 days ago

Job description

Description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR's.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to's.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

Apply