Account Manager

AmWINS Group Benefits

North Kingstown, RI

Expired: over a month ago Applications are no longer accepted.

Full-Time

Job Description

PURPOSE: The Account Manager is responsible for pre-sale support, implementation of new business and all post sale account interaction.

RESPONSIBILITIES:

Assists Account Executive with onboarding new clients
Implements new accounts by coordinating with internal departments, external vendors and customers
Manages all day to day aspects of existing accounts, including escalated service issues, special reporting, and liaison for new legislation
Manages and communicates pipeline on existing business
Builds and maintains relationships with clients and key personnel, internally and externally
Resolves customer issues quickly and effectively
Aims to preserve customers and renew business
Provides updates to Director to ensure awareness of changes within client relationships
Liaising with internal departments to ensure client needs are fulfilled effectively

QUALIFICATIONS:

Previous experience working as a client relationship manager or a track record of managing client relationships
Strong interpersonal skills and an ability to build rapport with customers
Previous sales experience and an organised approach to work
Hardworking with a strong work ethic
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset

EDUCATION and EXPERIENCE:

Bachelor’s Degree (B.S. or B.A.) and three to five years related experience and/or training; or equivalent combination of education and experience

CERTIFICATES, LICENSES, REGISTRATIONS: Life and Health License

Company Description

AmWINS Group, Inc. has been a leader in the wholesale insurance industry since its formation in 1998. The firm is headquartered in Charlotte, North Carolina and has nearly 100 locations around the world. The firm has expertise across a diversified mix of property, casualty and group benefits products. AmWINS also offers value-added services to support some of these products, including product development, underwriting, premium and claims administration and actuarial services.

With more than 3,600 employees, AmWINS is an amalgamation of 35+ wholesale brokerage, underwriting and group benefit operations which have been acquired over the course of 12 years. The firm currently receives more than 675,000 submissions a year from retail insurance agents across the United States. More than $11.1 billion in premium placements makes AmWINS the largest wholesale broker in the U.S. as ranked by Business Insurance magazine. AmWINS has extensive relationships with more than 20,000 retail insurance brokerage firms and more than 800 insurance underwriting firms