Ortho Account Executive

Summary of Position: The  Ortho Account Executive is responsible for expanding and generating sales in the assigned territory. Cold calling and building relationships that will increase account penetration, revenue growth and customer satisfaction.

Education: High School Diploma or equivalent; B.A. or B.S. preferred

Experience: 1 year outside sales experience; DME or home health field preferred;

Skills: Strong Customer Services, Excellent Written and Verbal Communication Skills, Good Interpersonal Skills, Excellent Presentation Skills

Requirements: Ability to work independently and with a team; Ability to build successful relationships with physicians and medical staff; Ability to excel in a goal-oriented environment; Ability to form strong client relationships; Computer and tablet skills appropriate to the position; Knowledge of DME and orthotic medicine; Good phone etiquette; Ability to multi-task; Maintain a professional appearance and demeanor at all times; Valid and current state issued driver’s license

Physical: Regularly required to talk or hear. Frequently required to stand; walk; sit and use hands to finger, handle or feel and reach with hands and arms. Travel by vehicle on a daily basis.

Essential Duties and Responsibilities:

1. Calls on all accounts assigned within the sales territory, achieving good time management.

2. Aggressively solicit orders from present and prospective customers within territory.

3. Sells DME and/or orthotic bracing to doctors, hospitals, home health agencies, and etc.

4. Plans and organizes the territory to obtain efficiency in serving customer needs.

5. Achieves revenue goals assigned to the territory on a monthly, quarterly and annual basis.

6. Compiles data on equipment and supplies preferred by customers. Studies data describing products to develop appropriate sales approach.

7. Identifies and qualifies new sales opportunities and develops plans for introducing new solutions through collaborative relationships.

8. Builds and develops relationships with internal and external customers.

9. Demonstrate a working knowledge of the industry and keep up to date on changes in the industry in order to provide information to customers.

10. Works to improve efficiency, product knowledge and selling skills to meet personal and company goals.

11. Advises customers on equipment needed based on technical knowledge of the products.

12. Provides customers with help on cost analysis and collection methods to develop goodwill and promote sales.

13. Operates sales territory within assigned expense control guidelines as determined by upper management.

14. Attentive to competitive strategies/merchandising practices of competitors and communicates this information to management.

15. Assist management in special assignments, such as market results, surveys, and developing budgets and territory breakdowns of assigned areas.

16. Meets all established standards for selling skills, product knowledge, account and territory penetration, competitive knowledge, and third party reimbursement knowledge.

17. Handles customer complaints in accordance with company policy and advises management promptly of any situations beyond the scope of their authority.

18. Upholds current certification and license in accordance with state and federal requirements including required continuing education units and yearly renewals.

19. Complete and submit all required reports and special information reports by given target date. (i.e. expense reports, weekly call reports, etc.)