$41.75 - $54.50/hr
Contractor
Posted yesterday
Job description
Work Location & Reporting Address Springfield, MA 1111
Contract duration 12 months
Interview Process (Is face to face required?) Yes
Job Details:
Must Have Skills
- Handson production support experience on insurance platforms (EIS preferred, not must have), should have technical skills of Java, Springboot, Kafka Candidates without EIS experience are acceptable if they have supported other core insurance platforms (PAS claims billing) and have insurance domain knowledge
- Understanding of insurance business processes (policy lifecycle, endorsements, billing, claims, etc.).
- Strong communication and vendor management skills
Nice to have skills
- Prior experience supporting EIS platform in production.
- Experience working in regulated insurance environments.
Detailed Job Description
- EIS Insurance Platform Production Support Production Support Analyst Insurance Platforms EIS preferred, but not must have.Handson production support experience on insurance platforms EIS preferred, not must have, should have technical skills of Java, Spring boot, KafkaCandidates without EIS experience are acceptable if they have supported other core insurance platforms PAS claims billing and have insurance domain. Understanding of insurance business processes policy lifecycle, endorsements, bill
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Production Support Engineer?
A: To succeed as a Production Support Engineer, key technical skills include proficiency in programming languages such as Python, Java, or C++, as well as expertise in operating systems, databases, and cloud platforms. Soft skills like strong communication, problem-solving, and analytical abilities are also crucial, enabling engineers to effectively collaborate with cross-functional teams, troubleshoot complex issues, and provide timely resolutions to production incidents. By combining these technical and soft skills, Production Support Engineers can effectively resolve production issues, improve system reliability, and drive business growth, ultimately leading to career advancement opportunities and increased job satisfaction.
Q: What is the career path for a Production Support Engineer?
A: A Production Support Engineer's typical career progression involves starting as a Junior Support Engineer, providing technical assistance and troubleshooting for production issues, then advancing to a Senior Support Engineer role, where they lead teams and develop incident management processes. As they gain experience, they can transition into more specialized roles, such as Technical Lead or Engineering Manager, overseeing the development and implementation of new technologies and processes. With further growth, they may pursue leadership positions, such as Director of Engineering or IT Operations, or transition into related fields like DevOps, Cloud Engineering, or Technical Program Management.
