About WIN Home Inspection Lindale
Sourced by ZipRecruiter
Industry
Real estate
Company size
1 - 10 Employees
Headquarters location
Lindale, GA, US
Year founded
2017
Franchise Operations Manager (100%Remote - Chicago Area Preferred)
WIN Home InspectionChicago, IL • On-site, Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 10 days ago
Job description
Job Description for Client Success Manager (100% Remote - Chicago Area Preferred):
Do you take pride in creating great experiences for others?
We're hiring a Client Success Manager to help franchise owners thrive by building relationships, coordinating solutions, and collaborating across teams.
About the Role
We're looking for a Client Success Manager who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed . In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations.
Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all, you'll always have expert teammates to lean on, but over time, you'll grow your expertise so you can guide franchisees directly with confidence.
This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset.
What You'll Do:
What We're Looking For:
Why WIN
Do you take pride in creating great experiences for others?
We're hiring a Client Success Manager to help franchise owners thrive by building relationships, coordinating solutions, and collaborating across teams.
About the Role
We're looking for a Client Success Manager who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed . In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations.
Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all, you'll always have expert teammates to lean on, but over time, you'll grow your expertise so you can guide franchisees directly with confidence.
This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset.
What You'll Do:
- Serve as a trusted point of contact for franchise owners, building strong relationships
- Champion and coordinate requests with internal marketing, training, and operations teams
- Provide responsive, empathetic support and follow-through on client needs
- Contribute to projects such as training programs, marketing reviews, and process improvements
- Deepen your knowledge of our systems and processes to provide more direct guidance over time
What We're Looking For:
- Friendly and empathetic with strong people and communication skills
- Natural leader with a drive to grow professionally and personally
- Quick learner, organized, and persistent in getting things done
- 4+ years of experience collaborating with cross-functional teams (marketing, training, or operations)
Why WIN
- 100% remote role (Chicago-area candidates preferred)
- Collaborative, inclusive culture built on respect and growth
- Health, dental, vision insurance + PTO + 401(k) match
- Career development and advancement opportunities
- A team that values working hard, having fun, and celebrating success together
wini.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Regional Operations Manager?
A: To succeed as a Regional Operations Manager, key technical skills include expertise in supply chain management, data analysis, and project management software, as well as proficiency in budgeting and financial planning. Soft skills such as strong communication, leadership, and problem-solving abilities are also crucial, enabling effective collaboration with cross-functional teams and driving strategic decision-making. By combining these technical and soft skills, a Regional Operations Manager can drive operational efficiency, improve customer satisfaction, and support long-term business growth.
Q: What is the career path for a Regional Operations Manager?
A: A Regional Operations Manager's typical career progression involves starting as an Operations Coordinator or Assistant Manager, then advancing to Operations Manager or Senior Operations Manager, and eventually assuming the Regional Operations Manager role. Key opportunities for skill development and growth in this position include developing strategic planning, leadership, and problem-solving skills, as well as expertise in areas such as supply chain management, logistics, and team management. Long-term career prospects for a Regional Operations Manager may include transitioning into executive roles, such as Vice President of Operations or Chief Operating Officer, or pursuing specialized roles like a Director of Supply Chain or a Business Development Manager.
