About VIVA USA
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Rolling Meadows, IL, US
Year founded
1996
$20.36 - $25.36/hr
Contractor
Posted 22 days ago
Job description
Job Description
Remote
Description:
This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquires from members, and supporting the clinicians in the Medical Management department with their provider and member activities.
JOB REQUIREMENTS:
1 year of college and 2 years experience with automated systems OR 3 years experience with automated systems.
1 year experience with managed care system(s).
Experience coordinating member needs, providing assistance to members, and analyzing member needs.
Knowledge of medical terminology.
Knowledge of managed care claims systems.
PC proficiency including Microsoft Office applications.
Customer service skills.
Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues.
PREFERRED JOB REQUIREMENTS:
College courses in computer science or the medical field.
Notes:
This is a remote position in IL
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Remote
Description:
This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquires from members, and supporting the clinicians in the Medical Management department with their provider and member activities.
JOB REQUIREMENTS:
1 year of college and 2 years experience with automated systems OR 3 years experience with automated systems.
1 year experience with managed care system(s).
Experience coordinating member needs, providing assistance to members, and analyzing member needs.
Knowledge of medical terminology.
Knowledge of managed care claims systems.
PC proficiency including Microsoft Office applications.
Customer service skills.
Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues.
PREFERRED JOB REQUIREMENTS:
College courses in computer science or the medical field.
Notes:
This is a remote position in IL
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
viva-it.com
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A: To succeed as a Health Coordinator, key technical skills include proficiency in electronic health records (EHRs), medical terminology, and knowledge of healthcare regulations and policies. Soft skills such as effective communication, organizational, and time management abilities are also crucial, as they enable Health Coordinators to coordinate patient care, manage schedules, and collaborate with healthcare teams. By combining these technical and soft skills, Health Coordinators can provide high-quality patient care, ensure seamless operations, and support career growth through opportunities for advancement and professional development.
Q: What is the career path for a Health Coordinator?
A: A Health Coordinator's typical career progression involves starting as an entry-level Health Coordinator, where they assist in coordinating healthcare services, managing patient records, and communicating with healthcare providers. As they gain experience, they can move into mid-level roles such as Clinical Coordinator or Operations Manager, overseeing daily operations, developing policies, and supervising staff. Senior roles like Director of Health Services or Program Manager may follow, where they lead teams, develop strategic plans, and ensure compliance with regulatory requirements, ultimately leading to opportunities in healthcare leadership, management, or specialized fields like public health or healthcare consulting.
