Cafeteria Attendant

Principle Responsibilities/Position Purpose:

Provide prompt and courteous service to associates in the Cafeteria by setting up and replenishing the pastries and all other food and beverage stations. Maintain cleanliness of entire cafeteria area including food line, prep area and seating area.

EXAMPLE OF DUTIES:

ESSENTIAL FUNCTIONS

• Perform Cafeteria duties such as cold line prep, dessert
• Be responsible for obtaining and maintaining all necessary supplies from kitchen to set up Cafeteria during schedule hours of service.
• Perform all clean up duties such as sweeping and mopping floors, wiping down tables, cleaning salad bar, etc.
• Set up and maintain cafeteria as needed on a timely basis.
• Report any guest/associates dissatisfaction to Supervisor for resolution.
• Ensure that all food service equipment is properly cleaned, stored, maintained and supplied; clean and maintain kitchen floors, walls, ceilings and equipment; properly dispose of waste materials.

Other

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.

Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the industry that we are in, a need will occur for each associate to provide "Lateral Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Perform general/routine cleaning tasks using standard resort cleaning products as assigned by supervisor to adhere to health standards.
• Clean and dry floors to prevent slip/fall accident or injuries.
• Perform other duties as requested, such as moving supplies and equipment, cleaning up spills,

PHYSICAL REQUIREMENTS:

Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours

Physical Activity Frequency

Sitting Rare

Walking Constant

Climbing stairs Occasional

Crouching/Bending/Stooping Frequent

Reaching Constant

Grasping Constant

Pushing/Pulling Constant

Near Vision Frequent

Far Vision Occasional

Hearing Occasional

Talking Frequent

Smell Constant

Lifting/Carrying - up to 50 lbs Frequent

Travel Never

OTHER DUTIES:

Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.

SAFETY REQUIREMENTS:

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

• Safety Shoes (slip resistant)
• Use of gloves/mitts (latex, vinyl, plastic)
• Back belts for heavy lifting
• Aprons

Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to communicate orally and verbally in English with staff and outside entities. Certain positions

will require the ability to read and write in English as well.

• Ability to transport heavy objects through crowded rooms safely.

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent preferred.

EXPERIENCE

At least 1 year experience in a food service position

LICENSES OR CERTIFICATES

Food Handler Certification. Must also be capable of becoming a Certified Food Service Professional. Responsible Vendors Certification.

GROOMING

All associates must maintain a neat, clean and well-groomed appearance (specific standards available).

OTHER

Additional language ability is preferred.

Full Time Position