Troon rating
6.2
Based on 119 frontline employees who took The Breakroom Quiz
15th of 26 rated golf clubs
Job description
We are seeking a Modern Workplace Analyst to join our growing information technology team. In this role, you will assist in maintaining the workstation environment, supporting efficiency, automation, and risk reduction. Based at our corporate headquarters in Scottsdale, AZ, you will operate remote management tools, patch systems, package software, and maintain productivity tooling.
Salary Range: $60,000 - $70,000 annually
Location: This position is based out of the Troon corporate headquarters in Scottsdale, AZ. This position is eligible for a hybrid remote work schedule, requiring at least 3 days working in office per week.
Essential Duties:
- Monitor and manage patch deployment across Windows and macOS.
- Maintain update rings, maintenance windows, and deployment schedules.
- Perform vulnerability remediation through patches and configuration changes.
- Maintain hardware and software inventory and configuration inventory.
- Support annual hardware and operating system lifecycle projects.
- Support an Azure-first, o365 productivity environment with an automation-first mindset (E-mail, OneDrive, SharePoint).
- Perform other IT support tasks as required.
Education/Experience:
- Bachelor's degree in computer science, information technology, or related field or equivalent practical experience (internships, coursework, or relevant roles).
- One to three years of IT related experience (help desk, system administration, compliance support, or similar roles.)
Certificates/Licenses:
- Workstation related certifications such as Microsoft Certified Endpoint Administrator Associate.
- General IT knowledge certifications such as ITIL v4, A+, Net+, Microsoft MS-900.
Job Knowledge, Skill, and Ability Preferences:
- Familiarity with Microsoft cloud offerings, desktop, and server operating systems.
- Familiarity with security and productivity best practices in a business environment.
- Exposure to scripting or automation tools, such as PowerShell or Python.
- Analytical and holistic thinking to solve unique problems.
- Clear communication skills and an ethical approach to decision making.
- Strong willingness to learn and collaborate.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Most Popular Jobs Similar to Epic Analyst
epic interface analyst
epic ambulatory analyst
epic trainer
epic application coordinator
healthcare applications analyst
clinical systems analyst
health systems analyst
it application analyst
application system analyst
informatics analyst
Other Helpful Pages Related To Modern Workplace Analyst
Imagery Analyst Salaries
Imagery Analyst Career Research
Frequently asked questions
Q: What skills or qualities help someone succeed as a Epic Analyst?
A: To succeed as an Epic Analyst, one should possess technical skills such as proficiency in Epic Systems, including its various modules like Inpatient and Outpatient, as well as experience with data analysis and reporting tools like Crystal Reports or Cognos. Additionally, strong soft skills like effective communication, problem-solving, and collaboration are crucial for working with cross-functional teams, stakeholders, and end-users to identify and resolve issues. These technical and soft skills enable Epic Analysts to drive process improvements, optimize system utilization, and provide high-quality support, ultimately contributing to their career growth and effectiveness in the role.
Q: What is the career path for a Epic Analyst?
A: A typical career path for an Epic Analyst involves progression from entry-level roles such as Epic Analyst or Epic Implementation Specialist, to mid-level positions like Epic Analyst Lead or Epic System Analyst, and ultimately to senior roles like Epic System Architect or Epic Implementation Manager. Throughout their career, Epic Analysts can develop skills in project management, data analysis, and technical expertise, as well as opportunities to specialize in areas like clinical informatics, healthcare IT, or business process improvement. Long-term, Epic Analysts may pursue leadership roles, transition into related fields like healthcare consulting or IT project management, or leverage their technical expertise to become subject matter experts in healthcare technology.
