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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

State Farm

Tucson, AZ • On-site

$40K - $50K/yr

Full-time

PTO

Posted 27 days ago

State Farm rating

7.5

Company rating: 7.5 out of 10

Based on 1,355 frontline employees who took The Breakroom Quiz

182nd of 257 rated insurance

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Hiring Bonus
  • Salary plus commission/bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

About the AgencyOur office prides itself in being one of the highest producing State Farm agencies in Southern Arizona. We are looking for hard working individuals who love a fast-paced and high energy environment where your hard work is appreciated and highly rewarded. We serve a population in a booming part of Tucson and have been able to grow at a pace that is unprecedented in the area. We contribute our success to providing a level of customer service our policy holders have never experienced. We love educating our clients, tailoring our coverage options to their specific needs and protecting what is most important to them.
If you are looking for an opportunity to grow in a proven system and help people everyday - this is the career you have been waiting for.
Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Bilingual Spanish preferred

Thank you for your interest in applying for a position at my agency. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Compensation: $40,000.00 - $50,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in The Spectrum Plaza at Irvington & I19.
  • I am a proud graduate of The University of Arizona Eller College of Management.

Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Customer Relations Representative?

A: To succeed as a Customer Relations Representative, key technical skills include proficiency in customer relationship management (CRM) software, effective communication and problem-solving skills, and knowledge of product or service offerings. Soft skills such as empathy, active listening, and conflict resolution abilities are also crucial, as they enable representatives to build trust and resolve customer complaints efficiently. By combining these technical and soft skills, Customer Relations Representatives can provide exceptional customer experiences, drive customer satisfaction, and contribute to long-term business growth.

Q: What is the career path for a Customer Relations Representative?

A: A Customer Relations Representative typically starts as an entry-level role, progressing to a Customer Service Representative or Account Manager position, where they develop skills in conflict resolution, communication, and problem-solving. As they gain experience, they can move into mid-level roles such as Team Lead or Customer Success Manager, where they oversee teams and develop strategies to improve customer satisfaction. Ultimately, senior roles like Customer Experience Director or Operations Manager may be attainable, where they can leverage their expertise to drive business growth and develop organizational strategies.

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State Farm job posting for a Customer Relations Representative - State Farm Agent Team Member in Tucson, AZ with a salary of $40,000 to $50,000 Annually and benefits including PTO with a map of Tucson location.