Assistant Restaurant and Bar Manager
- Other
Description
SUMMARY: Our Assistant Restaurant & Bar Managers are passionate about food and exceeding customer expectations; they look forward to providing memorable experiences for our guests. They are problem solvers with strong work ethics and leadership abilities and they understand that customer satisfaction always takes priority but efficient restaurant operations make it possible. They are experienced leaders who help us fulfill our long-term goals for continued success. As a member of the Food and Beverage team, this position is responsible for creating an atmosphere that will inspire guests and associates to return. Proper implementation, promotion and success of our operations and continual evaluation of the products, services and training provided is paramount.
WHAT YOU GET TO DO:
Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
Effectively manage the restaurant in the absence of the Restaurant Manager
Manage operations with passion, integrity, and knowledge while promoting the culture and values of Shore Lodge, Whitetail, The Cove
Implement new company policies and procedures by developing plans and instructing staff
Provide direction to shift leaders, and staff to achieve restaurant goals
Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
Provide coaching and feedback to managers and staff and assess performance on an ongoing basis
Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
Consistently monitor product and labor costs to remain within goals
Solicit guest feedback to understand the needs and wants of customers
Train and coach staff on guest services principles and practices
Follow the Shore Lodge Restaurant policies and procedures, including those for cash handing and safety/security
Monitor and maintain the POS System
Assist in new menu implementation
Develop and implement creative solutions to areas of improvement
Assist in conducting staff and daily pre-shift meetings
Assist in any areas of the restaurant when staffing constraints require
Support of team members through the ability to recognize and act on strengths and weaknesses, implement strategies with manager to train for areas of improvement and recognize and reward success
Requirements
WHAT YOU NEED TO BE SUCCESSFUL:
Prior experience in supporting a high-volume or seasonal restaurant
1 year previous experience in the Food and Beverage Industry
Able to use POS System with speed and grace
Able to lift minimum of 30 lbs.
Able to work in a high-temperature kitchen for an extended period of time
Completed training in all areas of restaurant
Must be able to take direction and delegate responsibilities while working in a fast-paced environment
Able to work nights, weekends, and holidays
The ability to functionally multi-task with speed and grace
Time spent in both front of the house and back of the house positions, as well as bartending
Basic Computer skills in Excel and Word, keyboarding
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