Restaurant Supervisor

Rush Street Gaming

Pittsburgh, PA

Expired: November 07, 2022 Applications are no longer accepted.

Job Description

Essential Duties and Responsibilities:

Ensures proper staffing for forecasted volume and budgetary guidelines.
Responsible for supervising the activities of all cashiers, servers, and bussers during a shift, ensuring all functional job duties are performed according to established company policies.
Ensures excellent guest service.
Notifies team members of changes in policy and procedure.
Communicates any problems or concerns to Manager or other departments as needed.
Maintains thorough communication between shift
Works with back of the house supervisors to ensure proper communication.
Properly fills out all paperwork required for the job.
Assists in monitoring guest flow and informs management when more labor is needed during peak volume periods and slow periods.
Resolves team member complaints or disputes or refers the problem to manager.
Assists trainers in properly training new team members.
Assists team members in their duties as needed.
Maintain high sanitation standards.
Maintains sufficient materials and products in the work location.
Understands that this is a 24-hour responsibility and is accessible at all times.
Sets high standards by complying with all departmental rules, policies, and procedures.
Ensures that all Team Members are treated in a fair and consistent manner.
Performs any other duties as specified or assigned by the Director or any member of the Executive Management.
All other duties as assigned.

Job Description Continued

Qualifications: (Knowledge, Skills, and Abilities):

Prior supervisory experience preferred
Computer literate
Prior experience in a high volume outlet preferred
Possesses complete knowledge of all procedures related to the job.
Ensures that all guests are treated in a prompt, professional and courteous manner.
Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
Prior experience is preferred as well as a proven track record demonstrating sound judgment and the ability to perform well under pressure.
Sets standards by being cooperative, helpful and friendly, and by presenting a neat, clean, well-groomed appearance.
Must have successfully completed and maintain certification in "Serv-Safe" (Food Sanitation Management).
Must be able to use a computer to enter requisitions.
Must be able to understand and communicate Material Safety Data Sheets to all team members.
Ability to communicate with Team members and guests
Ability to be a TEAM player
Ability to successfully fulfill the pre-employment process
Ability to work flexible shifts and days of the week including holidays
Ability to obtain and maintain all necessary licensing