About Full House Resorts
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Spring Valley, NV, US
Year founded
1987
Full House Resorts rating
6.8
Based on 5 frontline employees who took The Breakroom Quiz
70th of 132 rated casinos
Job description
Essential Job Functions (Dealer):
- Deals various table games.
- Handles currency and chips.
- Protects bankroll.
- Follows house rules and dealing procedures.
- Monitors layout at all times.
- Must have ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise, as required of the crew of a Coast Guard certified vessel.
Essential Job Functions (Floor Supervisor):
- Supervises dealers within designated area of pit.
- Issues markers/credit.
- Orders fills and credits.
- Verifies financial transactions at table.
- Monitors betting and playing action.
- Arbitrates customer disputes.
- Rates customer play.
- Establishes customer base.
Other Job Functions:
- Perform miscellaneous duties as assigned.
- Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
- Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
Job Qualifications:
- Experience Required: Three years prior experience as a Dealer.
- Education Required: High school diploma or equivalent.
- Skills, Knowledge and/or Abilities Required: Thorough knowledge of several games including at least two main games (Craps, Roulette, Blackjack, or Poker); ability to communicate effectively with others.
- Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2.
- Other Specialized Requirements: Ability to move around casino floor during entire shift; ability to simultaneously watch four to six tables; ability to hear all necessary dealer calls from four tables away.
fullhouseresorts.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Table Games Floor Supervisor?
A: To succeed as a Table Games Floor Supervisor, key technical skills include proficiency in table games rules, procedures, and operations, as well as knowledge of casino management systems and security protocols. Essential soft skills include strong communication and interpersonal skills, conflict resolution abilities, and the capacity to multitask and prioritize tasks under pressure. These strengths enable the supervisor to effectively manage table games operations, resolve customer complaints, and maintain a positive and secure gaming environment, ultimately supporting career growth and effectiveness in the role.
Q: What is the career path for a Table Games Floor Supervisor?
A: A typical career progression for a Table Games Floor Supervisor in the gaming industry involves starting as a Table Games Dealer or Pit Clerk, then advancing to a Pit Boss or Table Games Supervisor role, and eventually moving into senior positions such as Assistant Table Games Manager or Table Games Manager. Key opportunities for skill development and professional growth in this role include learning about game rules, player psychology, and conflict resolution, as well as developing strong communication and leadership skills. Long-term career prospects for a Table Games Floor Supervisor may include transitioning into casino management, becoming a department head, or pursuing roles in gaming compliance, regulatory affairs, or hospitality management.
