Director of Catering Services - Off-Premise

Job Details

Level
Management

Job Location
Off-Premise - Atlanta, GA

Position Type
Full Time

Education Level
Bachelors Degree

Salary Range
$65.00 - $80.00 Salary/year

Travel Percentage
Up to 50%

Job Shift
Any

Job Category
Restaurant - Food Service

Proof of the Pudding has spent the past 41 years providing innovative menus, services, design expertise and event experiences to clients throughout Atlanta and beyond. As a preferred caterer to over 50 venues in and around Atlanta, our Off-Premise team spearheads event innovations and culinary experiences to a range of events from weddings, holiday parties, corporate retreats, and social gatherings.

We are seeking an experienced Director of Catering Service to provide leadership to the Off-Premise Catering team. The Director of Catering Services will be responsible for the day-to-day operations of the off-site catering department; overseeing the banquet team including captains, servers, and bartenders; maintaining Proof of the Pudding quality standards at all events; and anticipating and fulfilling the expectations of guests as outlined in banquet event orders.

Responsibilities:

• Managing all day-to-day duties of the banquets team to ensure that each event is executed flawlessly from start to finish.
• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; and maintaining security systems.
• Cultivate creative and innovative food & beverage concepts/designs to progress off-site's standards and event repertoire
• Working very closely with account executive(s) or sales team to fully understand event details including custom menus, event set up, décor needs and event timeline.
• Organizing frequent meetings and open lines of communication with sales, operations, and culinary team in preparation for each event.
• Leading the staff including but not limited to: servers, bartenders, stewards, captains, event coordinators, assistant operations manager, and sales account executive. This will include coaching, counseling and communication.
• Be a point person for communication between Proof of the Pudding and the client while onsite attending events. Responsible for nurturing this relationship.
• Creating, editing and updating pack lists and BEOs in preparation for the event.
• Assisting in ordering and event logistics.
• Supervising the team that is scheduled to run each event. Leading the captains of each event and teaching them to also lead their staff.
• Attending and executing events to ensure that it runs smoothly from the set-up to the break-down.
• BEO management and overseeing multiple events at the same time
• Assist with monitoring and maintaining the divisions budget. Assisting in analyzing and strategically implementing policies to ensure growth and measurable success.

• Responsible for interviewing, hiring, and administering orientation to new hires
• Responsible for ensuring proper staffing levels resulting in smooth operations and total guest satisfaction.

• Responsible for training programs for all FOH hourly new hires
• Ensure staff morale and culture congruent with company values, mission, purpose
• Practice an open door policy for employee grievances or dissatisfaction, documenting and addressing and escalating, as needed, appropriately and timely
• Hold staff accountable for fulfilling job description, conduct performance reviews of direct reports and ensure timely hourly reviews, coach and follow company guidelines for documentation of any lack of performance

*Responsibilities are not limited to this list

Required Qualifications

• Bachelor's Degree in Hospitality, Management, or related field and/or 3+ years of experience in Food & Beverage Operations, Banquet Management, or equivalent.
• Experience in off-premise catering is necessary.
• Must live near or be willing to relocate to Atlanta, GA

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Compensation & Benefits

• Salary range $65,000-$80,000/year with potential for bonus
• Benefits include health insurance, dental, vision, life, 401k, short & long term disability, HSA, daily lunches in office

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.