RFID Customer Applications Support

NXP Semiconductors N.V.

San Jose, CA • On-site

$99.70K - $137.10K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Job Summary and Key responsibilities
This is an opportunity to join a dynamic, highly motivated team that collaborates daily with major electronics brands across the Americas to develop innovative products integrating RFID technology.
In this role, you will develop a unique set of competencies in protocols and system architectures built on RFID technologies. Over time, you will gain a comprehensive and uncommon understanding of end-to-end identification solutions and serve as a trusted technical reference for internal stakeholders and local customers across the Americas.
In this pivotal role, you will connect customer needs to product features and influence product roadmaps and value propositions. You will also articulate these capabilities to customers, helping define innovative requirements and driving business impact for NXP.
Mandatory Skills and Credentials:
To succeed in this role, you will need:
  • Master's degree in Electrical Engineering with a major and/or concentration in Radio Frequencies (RF)
  • Coursework in Wireless Communications, Antennas, and Microwaves
  • Hands-on experience with network analyzers, oscilloscopes, and RF simulation and debugging tools
  • Exposure to schematic and layout reviews for RF sections
  • Proficiency in C and scripting languages

Because you will operate in a fast-paced, dynamic environment, you will be expected to demonstrate the following behaviors:
  • A structured, analytical approach and strong problem-solving skills
  • Excellent communication and interpersonal skills, both internally and with customers
  • A fast-learning mindset, strong team spirit, and the ability to work independently
  • A sense of urgency and the judgment to escalate issues appropriately
  • Willingness to travel up to 25%, including short-notice trips

Differentiating Skills:
  • 1-2 years of experience with RF antenna design review and simulation
  • Experience with schematic and layout design for RF sections
  • Knowledge of regulatory testing such as EMVCo, NFC ISO, and/or RAIN/RFID
  • 1-2 years of experience, ideally with a proven track record in customer-facing roles

Summary of Key Responsibilities:
  • Deliver high-quality HW and RF technical support to assigned customers with excellence in both content and responsiveness
  • Lead proof-of-concept activities, solution design, and demonstrations to differentiate NXP solutions from the competition and secure wins
  • Synthesize customer and competitive insights to improve product definition and roadmaps
  • Develop a strong understanding of ecosystem solutions to position NXP in the best possible manner
  • Qualify sales opportunities based on customer technical requirements and establish NXP's value proposition relative to the competition
  • Articulate the value of NXP products by highlighting strengths versus competing solutions and quantifying the technical benefits of choosing NXP
  • Own the block diagram process to ensure the broader technical team understands full system requirements
  • Deliver ongoing formal and informal knowledge sharing and product positioning that help assigned accounts understand the operational, financial, and business impact of NXP solutions within their practice areas
  • Build strong relationships with sales team members, business lines, R&D, partners, and customers in support of sales team objectives
  • Support the education of Field Sales Engineers on new technologies, new product features, and their related business value

Job Location:
  • San Jose (CA)

The base salary range for this position is as mentioned below per year. We also provide competitive benefits, incentive compensation, and/or equity for certain roles.
Company benefits include health. dental, and vision insurance. 401(k), and paid leave. Please note that the base salary range (OR hourly rate) is a guideline, and individual total compensation may vary based on a number of factors such as qualifications, skill level, work location, and other business and organizational needs. This base pay range is specific to California and is not applicable to other locations. A reasonable estimate of the base salary range as of the date of this posting is:
$99,700 to $137,100 annually
More information about NXP in the United States...
NXP is an Equal Opportunity/Affirmative Action Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, NXP will provide reasonable accommodations for otherwise qualified disabled individuals.
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Frequently asked questions

Q: What skills or qualities help someone succeed as a Applications Support Engineer?

A: To succeed as an Applications Support Engineer, key technical skills include proficiency in software development frameworks, programming languages (such as Java, Python, or C#), and database management systems. Additionally, strong analytical and problem-solving skills, as well as the ability to communicate complex technical issues to non-technical stakeholders, are essential soft skills for this role. By combining these technical and soft skills, Applications Support Engineers can effectively troubleshoot and resolve issues, provide high-quality support, and drive business growth through efficient system maintenance and optimization.

Q: What is the career path for a Applications Support Engineer?

A: A typical career progression for an Applications Support Engineer involves starting as a Junior Support Engineer, providing initial troubleshooting and issue resolution, then advancing to a Senior Support Engineer role, where they lead complex problem-solving and mentor junior team members. Along the way, they develop skills in areas such as technical expertise, communication, and project management, with opportunities to specialize in specific technologies or industries. As they gain experience, they may transition into leadership roles, such as Technical Lead or Solutions Architect, or pursue related careers like Product Management or IT Consulting.



NXP Semiconductors N.V. job posting for a RFID Customer Applications Support in San Jose, CA with a salary of $99,700 to $137,100 Annually and benefits including Medical, Vision, Dental, PTO, and Retirement with a map of San Jose location.