$195K/yr
Full-time
Medical, Dental, PTO
Posted 23 days ago
Midas rating
5.6
Based on 149 frontline employees who took The Breakroom Quiz
265th of 325 rated vehicle maintenance
Job description
- Dental insurance
- Health insurance
- Paid time off
Automotive Service Manager
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
The Midas Service Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.
The ideal candidate for this position has a college degree or experience in the automotive repair and service industry!
Automotive Service Manager Responsibilities
As a Midas Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Recruit, hire, train, motivate, evaluate, schedule and coach employees
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
- Oversee all sales, accounting and clerical functions from Service Advisors
- Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Responsible for any inventory losses
- Overall cleanliness and organization of the facility, including environmental compliance
- Employee's payroll; record keeping of hours and scheduling
- Updating and submitting daily sales reports to Corporate
Automotive Service Manager Requirements/Qualifications:
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Strong POS computer and Internet skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver's license
Compensation: $195,000.00 per year
JOIN OUR TEAM
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.
Palmetto Garage Works (Midas & SpeeDee) is locally owned and has 39 convenient locations in South Carolina, Florida & DC area! PGW operates full service automotive repair and maintenance services! Locally owned but Nationally Known!
MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Automotive Service Manager?
A: To succeed as an Automotive Service Manager, key technical skills include expertise in vehicle repair and maintenance, proficiency in diagnostic tools and software, and knowledge of industry standards and regulations. Soft skills such as strong communication and interpersonal skills, leadership abilities, and problem-solving skills are also crucial, as they enable effective collaboration with technicians, customers, and other stakeholders. By combining these technical and soft skills, an Automotive Service Manager can effectively manage a team, optimize shop operations, and drive business growth, ultimately leading to career advancement and success in the role.
Q: What is the career path for a Automotive Service Manager?
A: A typical career path for an Automotive Service Manager involves progression from entry-level roles such as Service Advisor or Technician to mid-level positions like Service Manager or Assistant Service Manager, where they oversee daily operations and team management. As they gain experience, they can move into senior roles like Service Director or General Manager, where they are responsible for strategic planning, customer satisfaction, and business growth. Throughout their career, Automotive Service Managers can develop skills in leadership, customer service, technical knowledge, and business management, which can lead to opportunities in dealership management, franchise ownership, or industry consulting.
