Midas rating
5.6
Based on 149 frontline employees who took The Breakroom Quiz
265th of 325 rated vehicle maintenance
Job description
We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
- Supervise up to ten employees
- Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
Qualifications
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver's license
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Automotive Service Manager?
A: To succeed as an Automotive Service Manager, key technical skills include expertise in vehicle repair and maintenance, proficiency in diagnostic tools and software, and knowledge of industry standards and regulations. Soft skills such as strong communication and interpersonal skills, leadership abilities, and problem-solving skills are also crucial, as they enable effective collaboration with technicians, customers, and other stakeholders. By combining these technical and soft skills, an Automotive Service Manager can effectively manage a team, optimize shop operations, and drive business growth, ultimately leading to career advancement and success in the role.
Q: What is the career path for a Automotive Service Manager?
A: A typical career path for an Automotive Service Manager involves progression from entry-level roles such as Service Advisor or Technician to mid-level positions like Service Manager or Assistant Service Manager, where they oversee daily operations and team management. As they gain experience, they can move into senior roles like Service Director or General Manager, where they are responsible for strategic planning, customer satisfaction, and business growth. Throughout their career, Automotive Service Managers can develop skills in leadership, customer service, technical knowledge, and business management, which can lead to opportunities in dealership management, franchise ownership, or industry consulting.
