Caseworker Senior BHDS

Lancaster County

Lancaster, PA • On-site

$49.59K - $74.37K/yr

Full-time

Medical, Retirement, PTO

Posted 24 days ago


Job description

Compensation Range:
$49,588.50 - $74,373.00
Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a tuition reimbursement program.
At Lancaster County, we understand the importance of work-life balance. That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave.
If you're passionate about making a difference, apply today to join us in serving the community!
Job Description:
JOB SUMMARY
  • This is a full-time case management position within the Behavioral Health component of Lancaster County Behavioral Health and Developmental Services (BHDS).
  • This position is within the Intake component of the Unit.
  • This employee will work primarily with incarcerated adults who have a Serious Mental Illness (SMI) and assist those same individuals transitioning back into the community.
  • While primarily focused on the re-entry needs of those individuals incarcerated at Lancaster County Prison, it is anticipated that intervention will also occur with Lancaster County residents discharging from the State Correctional Institution system.
  • This employee will exercise considerable independent judgment and decision making in determining individual needs and facilitating their successful transition to community living.
  • This Caseworker Senior position receives less supervision and will work more independently than a Caseworker.
  • This employee will conduct also intake assessments, determine eligibility for Behavioral Health services and work collaboratively with Lancaster County Prison, Lancaster County Adult Probation & Parole, Lancaster County Court of Common Pleas, Lancaster County Speciality Courts, the Lancaster County Drug & Alcohol Commission and the Re-entry Management Organization and its affiliates.
  • This position will be regarded as the primary County resource for individuals with co-occuring Behavioral Health and Forensic issues.
  • This position is expected to maintain a consistent, highly visible in-person presence within the prison (on sverage 75% of time) to sustain collaborative working relationships with correctional, medical, clinical, and reentry staff and engaging with incarcerated individuals identified as having mental health concerns/needs.

REPORTING RELATIONSHIPS
  • This position reports directly to the assigned supervisor.
  • Work is reviewed by the assigned supervisor through regularly scheduled supervisions.
  • Work is also reveiwed through observations both within the office and in the field, as well as reviewing of records, provider or consumer contacts and others as identified by the supervisor as needed.
  • Because of the frequent and imperative interactions with other County departments, in particular the Courts, it is anticipated that the employee will often be subordinate to Specialty Court and Common Pleas' Judges.

ESSENTIAL JOB FUNCTIONS
1. Develops collaborative relationship with the local prison and meets regularly with identified prison staff to ensure that inmates with Behavioral Health needs are being identified and have access to BH services upon release.
2. Develop collaborative relationship with the local hospital identified as providing inpatient support to incarcerated
individuals needing inpatient treatment and serve as liaison back into the prison or community.
3. Schedules and conducts intake interviews, needs' assessments and needs analysis to gather information concerning the consumer and presents information for clinical and utilization review.
4. Completes referral forms and authorizations for services plus any other supportive paperwork as needed in directing
consumer to the appropriate level of service.
5. Develops and sustains supportive, helping relationships of the consumer, family members, and provider agencies.
6. Monitors consumer progress within the service and keeps providers informed.
7. Maintains a thorough knowledge of entire spectrum of community resources and services; adept at navigating various support systems; participates in relevent trainings and engages in multi-systemic forums i.e., CJAB.
8. Establishes and maintains constructive and collaborative relationships with Lancaster County Adult Probation & Parole, the Lancaster County Courts & the Re-entry Mananagement Organization (RMO) systems.
9. Advocates on behalf of the consumer.
10. Completes numerous paperwork demands accurately and in a timely manner.
11. Coordinates goal oriented service plans in cooperation with the consumers.
12. Develops and maintains accurate consumer records and case files; writes reports plus prepares complete summaries
and social histories.
13. Determine whether to schedule financial liability assessments or to complete financial waivers depending on the
service needs of the consumer.
14. Participates in staff meetings and training sessions.
15. Coordinates and attends interagency treatment planning meeting
16. Routinely provides own transportation to and from consumer's home, meetings, outreach visits, and other job-related
appointments in a timely manner and be able to access those locations with reasonable accommodations.
17. Functions as the County's primary resource for individuals with co-occuring behavioral health/forensic issues.
18. Provides clinical consultation for BHDS staff and related provider network through thorough understanding of available resources and expertise in matching with assessed needs.
19. Serves as Agency liasion with County Judiciary, including Specialty Courts.
20. Exercises supervisory level decision making in the absence of supervisor as necessary.
OTHER SPECIFIC TASKS OR DUTIES
  • All other duties as assigned by the Supervisor.

MINIMUM QUALIFICATIONS
  • Two years of experience as a Caseworker for Lancaster County; or
  • A bachelor's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and three years of professional social casework experience in a public or private social services agency; or
  • Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

KNOWLEDGE, SKILLS AND ABILITIES
  • Knowledge of current social case management principles, techniques, and methods.
  • Knowledge of current social, economic, and health problems and resources and the recognition of their impact on the growth and development of people.
  • Knowledge of individual and group development and behavior and ways of working effectively with adults and children who have social, economic, emotional, or health problems.
  • Knowledge of the basic principles and methods of program interpretation and community organization.
  • Knowledge of social welfare policy and law as they relate to agency function and purpose and societal structures.
  • Knowledge of criminal justice standards, practices and protocols and a thorough understanding of the distinct roles of the judicial, law enforcement and corrections systems.
  • Ability to work effectively with people and aid them to grow in the constructive use of their potential in adjusting to their specific problems.
  • Ability to understand and accept the needs and rights of others and to work with adults and children who are physically challenged, emotionally troubled, or economically disadvantaged.
  • Ability to conduct individual and family interviews and to use them to identify individual and family problems.
  • Ability to establish and maintain effective working relationships with clients, their families, other staff, outside agencies and institutions, and the general public.
  • Ability to plan and organize work, prepare adequate records and reports, set priorities, and maintain a caseload in an effective and timely manner.
  • Ability to plan, organize, and direct the work of others.
  • Ability to interpret and apply relevant laws, regulations, and policies governing agency services.
  • Ability to adequately express ideas orally and in writing.

REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES
  • Pennsylvania Childline Child Abuse History Clearance
  • Acceptable-PA State Police Criminal Record Clearance
  • Acceptable FBI fingerprint clearance
  • Acceptable Drug screening
  • PA Driver's License and Acceptable driving history

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
  • Case Management staff must be able to work in a busy and open enviornment. Travel to and from consumer locations, providers, hospitals, etc..is also required. The case management staff must be able to use a computer for data entry both within the office and while working in the field.
  • This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided.

The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.
Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.



Frequently asked questions

Q: What skills or qualities help someone succeed as a Senior Case Manager?

A: To succeed as a Senior Case Manager, key technical skills include proficiency in case management software, knowledge of relevant laws and regulations, and strong analytical and problem-solving abilities to assess complex client situations. Essential soft skills include excellent communication and interpersonal skills to build trust with clients, empathy and active listening to understand their needs, and strong organizational and time management skills to prioritize and manage multiple cases. By combining these technical and soft skills, Senior Case Managers can effectively navigate complex cases, build strong relationships with clients, and drive positive outcomes, ultimately supporting their career growth and effectiveness in the role.

Q: What is the career path for a Senior Case Manager?

A: A Senior Case Manager's typical career progression involves starting as a Case Manager or Social Worker, advancing to a Mid-Level Case Manager or Team Lead, and eventually becoming a Senior Case Manager or Program Manager. Key opportunities for skill development and professional growth include honing expertise in case management software, developing strong communication and interpersonal skills, and gaining experience in program development and evaluation. Long-term career prospects for Senior Case Managers may include transitioning into leadership roles, such as Director of Social Services or Program Director, or pursuing specialized roles like Clinical Director or Policy Analyst.



Lancaster County job posting for a Caseworker Senior BHDS in Lancaster, PA with a salary of $49,589 to $74,373 Annually and benefits including Medical, PTO, and Retirement with a map of Lancaster location.